shipping and receiving clerk resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
My last position as a Shipping Desk Coordinator, I uses problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.
Detail-oriented with over 10 years of management and customer service experience and excellent coordination skills. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of professional shipment lifecycle.
Skills
Safety and compliance
Training and development
Quality Assurance
Shipping coordination
Organizational skills
Work ethic
Basic math
Leadership
Problem resolution
Data evaluation
Inbound and Outbound Calling
Customer Support
Customer Service
Troubleshooting
Process optimization
Freight operations
Customer relations
Education and Training
Green River Community CollegeAuburn, WAExpected in 10/2010 ā āGED: - GPA:
Investigated inventory discrepancies to maintain recordkeeping validity.
Coordinated with freight forwarders to expedite international shipments.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Reported delays, accidents or other traffic and transportation situations.
Utilized [Software] to organize and maintain shipment records, including [Type], [Type] and [Type] data.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Performed scheduled inventory counts and supply audits.
Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
Protected store assets with effective loss prevention strategies.
Resolved customer complaints immediately, escalating those that required additional assistance.
Organized storage areas to maximize movement efficiency and minimize labor.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Clubcorp Club Operations, Inc. - Lead Server Southlake, TX, 04/2013 - 02/2017
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
Managed [Number] servers and staff members to effectively foster team-oriented environment.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Calculated charges, issued table checks and collected payments from customers.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to serve up food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Aecom Technology Corporation - Construction Manager Phoenix, AZ, 01/1999 - 08/2009
Coordinated all phases of construction projects from inception to completion.
Inspected sites before and after construction projects.
Facilitated processing of RFI's, submittals and samples among general contractor, owner and owner's consultants.
Obtained notices of completion and compliance certifications from all construction administration consultants.
Partnered with engineering and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
Managed project operations, budget and timeline and collaborated with stakeholders to review status.
Scoped and procured environmental insurance policies and managed permit applications.
Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
Organized and participated in monthly on-site meetings with clientele and subcontractors.
Saved money by overseeing cost-effective material sourcing and effective work orders.
Monitored daily construction and evaluated project progress, contract compliance and safety.
Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
Contracted and supervised workers for [Type] construction jobs.
Coordinated utility service providers according to project schedules.
Maintained on-time and under-budget project completion with $[Amount] budget.
Coordinated construction planning, material resources and staff scheduling for [Number] simultaneous jobs, completing all on-time and under-budget.
Trained construction teams on site-specific requirements, techniques and procedures.
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