Shipping And Receiving Clerk resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Versatile Customer Service offering 10 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Conscientious Customer Service with 10 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

  • Materials transportation
  • Packing and scanning
  • Order Picking and Processing
  • Logging Paperwork
  • Inventory Maintenance
  • Recordkeeping
  • Scheduling
  • Shipping
  • Mail Sorting
  • Packaging
  • Safety and compliance
  • Labeling
  • Shipment planning
  • Package labeling
  • Quality control
  • MS Office
Work History
09/2020 to 09/2020
Shipping and Receiving Clerk The Active Network Remote, KY,
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Coordinated storage locations and product movements.
  • Updated computer tracking system with latest product movements.
  • Picked orders, scanned products and packed boxes.
  • Collaborated with other departments on supply and quality issues.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Processed and restocked returns.
  • Checked shipments against paperwork and signed documents.
08/2019 to 04/2020
Driver Helper Crescent Crown Distributing, L.L.C. Baton Rouge, LA,
  • Secured products on truck with use of straps, load bars and bulkhead attachment points.
  • Placed cold-sensitive products in appropriate truck storage locations and quickly transported items to customers' cold storage facility.
  • Used proper safety techniques and gear such as lifting straps to move items off truck.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Accomplished product or package deliveries in accordance with preset schedule requirements.
  • Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
  • Completed required product or package delivery documentation.
  • Exhibited good attendance, work habits and willingness to learn job functions.
  • Loaded products or packages onto trucks and organized items according to preset sorting procedures.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Prevented damage to packages and products by correctly securing loads.
  • Displayed very good communication and customer service skills.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
02/2015 to 06/2019
Administrative Assistant Us Lbm Holdings Elgin, TX,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed accounts payable and receivable for employees
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Expected in 05/2008
High School Diploma:
Central High School - Talbotton, GA,
  • Graduated with 3.7 GPA
Expected in 05/2010
Medical Assistance: Medical Assistance
Javelin Technical Training - Tucker, GA,
  • Graduated with 4.0 GPA
  • Received National Honor Society
  • Graduated in Top 10 % of Class
  • Majored in Medical Assistance , Phlebotomy

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Resume Overview

School Attended

  • Central High School
  • Javelin Technical Training

Job Titles Held:

  • Shipping and Receiving Clerk
  • Driver Helper
  • Administrative Assistant


  • High School Diploma
  • Medical Assistance

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