Shipping and Receiving Clerk Resume Example
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SHIPPING AND RECEIVING CLERK
Professional Summary
Versatile Customer Service offering 10 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Conscientious Customer Service with 10 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Skills
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Work History
09/2020 - 09/2020Shipping and Receiving Clerk | The Active Network - Remote , KY
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Coordinated storage locations and product movements.
- Updated computer tracking system with latest product movements.
- Picked orders, scanned products and packed boxes.
- Collaborated with other departments on supply and quality issues.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Scheduled pickups and deliveries to maintain smooth operations.
- Processed and restocked returns.
- Checked shipments against paperwork and signed documents.
08/2019 - 04/2020Driver Helper | Crescent Crown Distributing, L.L.C. - Baton Rouge , LA
- Secured products on truck with use of straps, load bars and bulkhead attachment points.
- Placed cold-sensitive products in appropriate truck storage locations and quickly transported items to customers' cold storage facility.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Accomplished product or package deliveries in accordance with preset schedule requirements.
- Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
- Completed required product or package delivery documentation.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Prevented damage to packages and products by correctly securing loads.
- Displayed very good communication and customer service skills.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
02/2015 - 06/2019Administrative Assistant | Us Lbm Holdings - Elgin , TX
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Created PowerPoint presentations for business development purposes.
- Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Managed accounts payable and receivable for employees
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
05/2008Central High School , CityHigh School Diploma:
- Graduated with 3.7 GPA
05/2010Javelin Technical Training, CityMedical Assistance: Medical Assistance
- Graduated with 4.0 GPA
- Received National Honor Society
- Graduated in Top 10 % of Class
- Majored in Medical Assistance , Phlebotomy
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Resume Overview
School Attended
- Central High School
- Javelin Technical Training
Job Titles Held:
- Shipping and Receiving Clerk
- Driver Helper
- Administrative Assistant
Degrees
- High School Diploma :
Medical Assistance :
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