shipping and receiving associate resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Team standards
  • Operations support
  • Adherence to recipes
  • Menu memorization
  • Ambitious
  • Teamwork
  • Quick-learning
  • Food preparation
  • Food preparation and safety
  • Time management
  • Food spoilage prevention
  • Inventory management
  • Sanitation procedures
  • Recipes and menu planning
  • Order delivery practices
  • Communication skills
  • Kitchen equipment expertise
  • Dependable and reliable
  • Stocking and replenishing
  • Kitchen organization
  • Training and development
  • Safety and compliance
  • Quality Assurance
  • Shipping coordination
  • Route planning
  • Planning
  • Reliable and trustworthy
  • Communication
09/2021 to Current Shipping and Receiving Associate Xerox | Huntersville, NC,
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Maintained work areas and kept organized.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
05/2021 to 10/2021 Delivery Driver Amarr Garage Doors | Winston Salem, NC,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
06/2018 to 05/2021 Prep Cook Momofuku | Los Angeles, CA,
  • Cooked all menu items according to specified instructions.
  • Prepared ingredients for menu items.
  • Cleaned and organized kitchen areas.
  • Managed opening and closing shift kitchen tasks.
  • Trained and assisted new kitchen staff members.
  • Practiced proper safety and sanitation standards.
  • Restocked inventory and ingredient items as needed.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Distributed food to wait staff in a timely manner.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
  • Established and maintained a positive work environment.
  • Adhered to safe work practices.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Helped train and develop new talent.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Sliced meats to prepare for cooking and assembly of menu items.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
11/2017 to 06/2018 Cart Attendant Wildhorse Championship Golf | Pendleton, OR,
  • Picked up incoming stock and delivered materials to designated locations.
  • Established long-term customer relationships through prompt and courteous service.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Responded to all customer inquiries thoroughly and professionally.
  • Provided elevated customer experience to generate loyal clientèle.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Served customers with expert bagging, boxing and gift-wrapping of merchandise.
  • Worked with the management team to implement the proper division of responsibilities.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Welcomed customers into the store and helped locate items.
  • Recommended alternative items when product was out of stock.
  • Answered customer questions regarding merchandise and pricing.
  • Actively pursued personal learning and development opportunities.
  • Organized carts in bay after returning from parking lot.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
Education and Training
Expected in 05/2017 GED | Northwest Classen High School, Oklahoma City, OK GPA:
Native/ Bilingual

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Resume Overview

School Attended

  • Northwest Classen High School

Job Titles Held:

  • Shipping and Receiving Associate
  • Delivery Driver
  • Prep Cook
  • Cart Attendant


  • GED

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