Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Objective Obtain a position that utilizes my education and recent work experience to improve and satisfy the needs and services of the company.
Skills
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Experience
Shipping and Receiving Associate, 10/2020 - 12/2020
Cabot Corporation – Midland, MI,
Cabot Corporation – Midland, MI,
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Used forklift and delivery vehicles to transport products to respected vendors maintaining professionalism
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Liaised with vendor representatives to rectify damages and shortages.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Driver Sales Representative, 03/2019 - 10/2020
Xpo Logistics Inc. – Pune, IN,
Xpo Logistics Inc. – Pune, IN,
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Cross-sold additional products to customers depending upon merchandise needs.
- Confirmed all product displays met company specifications regarding placement, date codes and pricing.
- Made sure that all issues were handled quickly to the customer's satisfaction.
- Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
- Communicated clearly for solid connections with established customers to promote new products.
- Completed order forms and collected payments to keep customer accounts current.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Consulted with customers to gain feedback and address concerns with products or services.
- Resolved customer problems and complaints effectively by [Action].
- Authorized invoice payments and merchandise returns.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Upheld stock levels and pricing for multiple product lines.
- Monitored stock to maintain sufficient quantity of featured product.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Built effective partner store relationships to improve customer satisfaction.
Bartender/Day Manager, 04/2014 - 03/2019
Replay Sports Bar And Grill – City, STATE,
Replay Sports Bar And Grill – City, STATE,
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Monitored patrons to keep alcohol consumption at designated levels.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Upsold customers from shelf to premium brands to help boost sales.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Stocked bar with beer, wine, liquor and related supplies.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Worked with management to plan and implement special events to boost customer numbers and profits.
Supervisor/Residential Living Assistant, 04/2011 - 01/2018
Homes For Independent LIving – City, STATE,
Homes For Independent LIving – City, STATE,
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Developed position rotation to support continuous improvement and operator development.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Provided ongoing training to address staff needs.
- Created training manual for all employees to use as reference guide.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education and Training
Associate of Arts: Sociology, Expected in 05/2004
Saint Norbert College - De Pere, WI
Saint Norbert College - De Pere, WI
Certifications
- Forklift Training - 2020
- Dean's List 2004, St. Norbert College
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Resume Overview
School Attended
- Saint Norbert College
Job Titles Held:
- Shipping and Receiving Associate
- Driver Sales Representative
- Bartender/Day Manager
- Supervisor/Residential Living Assistant
Degrees
- Associate of Arts
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