Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Objective Obtain a position that utilizes my education and recent work experience to improve and satisfy the needs and services of the company.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Shipping and Receiving Associate, 10/2020 - 12/2020
Cabot Corporation Midland, MI,
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Used forklift and delivery vehicles to transport products to respected vendors maintaining professionalism
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
Driver Sales Representative, 03/2019 - 10/2020
Xpo Logistics Inc. Pune, IN,
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Confirmed all product displays met company specifications regarding placement, date codes and pricing.
  • Made sure that all issues were handled quickly to the customer's satisfaction.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Communicated clearly for solid connections with established customers to promote new products.
  • Completed order forms and collected payments to keep customer accounts current.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Resolved customer problems and complaints effectively by [Action].
  • Authorized invoice payments and merchandise returns.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Upheld stock levels and pricing for multiple product lines.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Built effective partner store relationships to improve customer satisfaction.
Bartender/Day Manager, 04/2014 - 03/2019
Replay Sports Bar And Grill City, STATE,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Helped drive average ticket increases of [Number]% by upselling customers from shelf to premium brands.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
Supervisor/Residential Living Assistant, 04/2011 - 01/2018
Homes For Independent LIving City, STATE,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Developed position rotation to support continuous improvement and operator development.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Provided ongoing training to address staff needs.
  • Created training manual for all employees to use as reference guide.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education and Training
Associate of Arts: Sociology, Expected in 05/2004
Saint Norbert College - De Pere, WI
  • Forklift Training - 2020
  • Dean's List 2004, St. Norbert College

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School Attended

  • Saint Norbert College

Job Titles Held:

  • Shipping and Receiving Associate
  • Driver Sales Representative
  • Bartender/Day Manager
  • Supervisor/Residential Living Assistant


  • Associate of Arts

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