Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment.
Skills
Proficient and professional in CNC programming. Timely and organized. Hard working and great at communications for team morale and positive attitude. Eager to continue learning and applying my skills and talents.
Customer-oriented
Safety awareness
Hiring and training
Experienced in [Type] operations
Cash handling ability
Team Supervision
Staff development
Client support
Issue resolution
Issue and conflict resolution
Systems and automation applications
Contract development and management
Lead generation
Training & Development
Customer service
Education and Training
Catawba Valley Community CollegeHickory, NCExpected in 05/1994 – –Associate of Applied Science:Furniture Production & Management - GPA:
Buckeye Trail High SchoolLore City, OHExpected in 05/1992 – –High School Diploma: - GPA:
Experience
Eaton Corporation - Shift Supervisor Shipping and Receiving Lake Oswego, OR, 11/2006 - Current
Assisted upper management with daily operations to meet standards of service and quality.
Resolved customer complaints and reported issues to senior management.
Completed opening and closing duties to facilitate business operations.
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
Coordinated shift-based inventory receiving, auditing and restocking.
Employed security and loss prevention strategies during shift.
Evaluated operational records and made scheduling adjustments to maximize productivity.
Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
Conferred with human resources to recruit, onboard and mentor new team members.
Led cross-department initiative to launch cost reduction efforts.
Delegated tasks to employees and monitored activities and task completion.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations and cleanliness.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Generated reports to assess performance and adjusted workflows to realign with targets.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Organized daily workflow and scheduled staff vacations for adequate coverage.
Reviewed applications and resumes and recommended top candidates for interviews.
Implemented continuous improvement programs to increase productivity, improve quality and reduce costs.
Self Employed Owner/Operator - Owner/Operator Servpro of Zanesville/Cambridge City, STATE, 01/2001 - 04/2005
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Trained teams on specific operations, applicable procedures and techniques for each job site.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Directed hiring and training of new department managers to drive organizational improvements.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Sheryl Furniture - CNC Programmer City, STATE, -
Performed calculations, determined materials to be cut and translated instructions into computer automated manufacturing (CAM) program.
Determined program operations sequences and chose appropriate tooling.
Met safety procedures and regulations, maintained equipment and provided preventive maintenance to maintain secure operations.
Tested, inspected and adjusted products in order to meet blueprint specifications.
Logged and implemented development tasks based on system requirements and documented approaches.
Designed, developed and implemented firmware to support embedded system product concepts.
Set up, adjusted or operated basic or specialized machine tools to support precision machining operations.
Set-up and operated lathes, mills and grinders to cut raw materials.
Troubleshot machinery and programming issues to exceed production goals.
Maintained detailed production records to identify areas for improvement and maximize productivity.
Verified proper functioning of machinery and corrected problems with CNC programs to produce quality work in line with specifications.
Input commands into CNC machines for pattern management and graphic displays on terminal screens.
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