Worked well with teammates and openly invited coaching from the management team.
Cleaned food preparation areas, cooking surfaces, and utensils.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Frequently washed and sanitized hands, food areas and food preparation tools.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Carefully maintained sanitation, health and safety standards in all work areas.
Quickly and efficiently processed payments and made accurate change.
Packaged menu items into bags or trays and placed drink orders into carriers.
Served orders to customers at windows, counters and tables.
Resolved guest complaints promptly and professionally. Communicated clearly and positively with co-workers and management.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Promptly reported complaints to a member of the management team.
Recorded customer orders and repeated them back in a clear, understandable manner.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
