Service Bdc Consultant resume example with 5+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Professional Summary
Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.
Skills
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Work History
Service BDC Consultant , 01/2017 to Current
Traditions Spirits – Norman, OK,
Traditions Spirits – Norman, OK,
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Internet Sales , 07/2014 to 01/2016
Flemington Car & Truck Country – City, STATE,
Flemington Car & Truck Country – City, STATE,
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Answered customer questions about product availability and shipment times.
- Responded to all customer inquiries thoroughly and professionally.
Bartender, 08/2015 to 01/2016
Quaker Steak & Lube - Pohatcong – City, STATE,
Quaker Steak & Lube - Pohatcong – City, STATE,
- Greeted guests in a timely and professional manner.
- Waited on multiple customers at the bar and throughout the bar area.
- Received beverage orders from wait staff and delivered beverages to guests.
- Maintained full knowledge of beverage lists and promotions.
- Enthusiastically and appealingly described food and drink specials to guests.
- Carefully followed safety and sanitation policies handling food and beverages.
- Poured drinks using standard pour according to specifications.
- Managed strict beverage control to minimize waste.
- Set up glassware and liquor prior to events.
- Ensured liquor was secured at the end of shifts.
- Processed orders on a computerized Point of Sale system.
- Upheld strict cash handling procedures.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Verified that guests at the bar were of legal age.
- Refused service to intoxicated guests.
Education
Associate of Applied Science: Criminal Justice, Expected in Current
Raritan Valley Community College - Somerville,
Raritan Valley Community College - Somerville,
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Resume Overview
School Attended
- Raritan Valley Community College
Job Titles Held:
- Service BDC Consultant
- Internet Sales
- Bartender
Degrees
- Associate of Applied Science
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