Service Bdc Consultant resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.
  • Engaging personality
  • Creative mixology
  • Aloha POS
  • Attending multiple customers
  • Responsible alcohol service
  • Handling difficult customers
  • Inventory
  • Clear and effective communication
  • Preparing garnishes
  • Changing beer kegs
  • Positive attitude
  • Interpersonal skills
  • Highly reliable
  • Fast learner
  • Basic math
  • Making change
  • Cash handling and management
  • Goal-oriented
  • Positive and friendly
  • People-oriented
  • Retail merchandising experience
  • Detail-oriented
  • Exceptional time management skills
  • Excellent work ethic

Work History
Service BDC Consultant , 01/2017 to Current
Traditions SpiritsNorman, OK,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
Internet Sales , 07/2014 to 01/2016
Flemington Car & Truck CountryCity, STATE,
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customer questions about product availability and shipment times.
  • Responded to all customer inquiries thoroughly and professionally.
Bartender, 08/2015 to 01/2016
Quaker Steak & Lube - PohatcongCity, STATE,
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Poured drinks using standard pour according to specifications.
  • Managed strict beverage control to minimize waste.
  • Set up glassware and liquor prior to events.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Verified that guests at the bar were of legal age.
  • Refused service to intoxicated guests.
Associate of Applied Science: Criminal Justice, Expected in Current
Raritan Valley Community College - Somerville,

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Resume Overview

School Attended

  • Raritan Valley Community College

Job Titles Held:

  • Service BDC Consultant
  • Internet Sales
  • Bartender


  • Associate of Applied Science

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