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Senior Sales Associate Resume Example

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SENIOR SALES ASSOCIATE
Professional Summary

Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent [Job Title] with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Skills
  • Teamwork
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Market Trends Knowledge
  • Cash Register Operation
  • Sales Contracts
  • Customer Acquisition
  • Product Knowledge
  • Product Sales
  • Market Understanding
  • Stocking and Replenishing
  • Shipping and Receiving
  • Inventory Control
  • Accurate Money Handling
Work History
Senior Sales Associate10/2013 to Current
Company Name – City, State
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Reported sales data to upper management as directed.
  • Developed sales plans to increase market share, customer base and revenue.
  • Maintained comprehensive knowledge of industry-related goods and services such as Die hard, BWD and Carquest.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Educated customers on promotions to enhance sales.
Truck Driver/Owner06/1990 to 08/2013
Company Name – City, State
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Maximized load safety by balancing, securing and weighing products.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across over 1 million miles of transports.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Operated with safety and skill to avoid accidents and delays.
  • Transported nitrous oxide, including hazardous materials, without incident across all 48 States.
  • Verified contents of inventory loads against shipping papers.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Dropped and hooked trailers and changed configuration of equipment when necessary.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 18 years.
  • Contacted customers to report delayed delivery times, effectively reducing calls to support lines by 100%.
  • Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Clearly communicated with dispatchers and Shippers and recieving Companies, giving updated information, including estimated times of arrival and latest road conditions.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Completed preventive maintenance and mechanical repairs on tractor/trailer vehicles.
  • Loaded and unloaded vehicles and secured items for long road trips by using cherry picker and forklift equipment.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Liquor Warehouse Manager06/1985 to 06/1990
Company Name – City, State
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Handled day-to-day shipping and receiving overseeing more than 2,000 cases per day.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Oversaw and motivated team of 20 employees in warehouse
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Provided updates on critical shipments to corporate departments and customers.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Onboarded, trained and supervised 20-person warehouse staff with strong record of meeting schedule and performance goals.
  • Managed over $500,000 in inventory and 20 employees in 30,000 square-foot warehouse for a liquor distribution company.
  • Onboarded, trained and supervised 20-person warehouse staff with strong record of meeting schedule and performance goals.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Conducted inventory audits each month with every third month assisted along with ATF.
  • Built motivated warehouse team of 20 warehouse workers and 8 drivers.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
High Pressure Pipe/plate Welder06/1975 to 06/1985
Company Name – City, State
  • Used MIG gun arc to melt and deposit metal from electrode to workpieces.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Effectively managed repair and maintenance scheduled to increase shop organization and equipment longevity.
  • Fabricated shop parts directly from blueprints.
  • Diagnosed and performed repairs for high pressure plate and high pressure pipe components.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Examined structure and texture of parts to detect imperfections.
  • Minimized warping by using good fitting, burning and welding techniques.
  • Assembled structural forms such as boiler parts and pressure vessels.
  • Fabricated structural forms, including pressure vessels and boiler components.
  • Maintained correct length of arc and speed of movement to form specified depth of fusion and bead.
  • Clamped and tack-welded components to achieve desired configurations.
  • Blew out machines, checked welding leads and wiring and changed filters for preventive maintenance.
  • Removed excess slag with arc-cutting, grinding and other equipment.
  • Chipped away debris and thick crusts of rust, slag and other materials to ready surfaces for welding.
  • Detected faulty operation of equipment and defective materials and promptly resolved issues.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Calibrated flow and pressure settings to build and maintain flames.
  • Set up and operated hand and power tools, including shielded metal arc and gas metal arc welding equipment.
  • Skilled with gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding and submerged arc welding.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Interpreted verbal and written instructions from work orders and welding blueprints.
  • Welded in flat, horizontal, vertical and overhead positions.
  • Conducted highly skilled special welds with extremely low tolerances for industrial operations in power generation, aviation and space flight.
Education
High School Diploma06/1973WilliamHoward Taft- City
  • Member of Drama and chess club
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Resume Overview

School Attended

  • William Howard Taft

Job Titles Held:

  • Senior Sales Associate
  • Truck Driver/Owner
  • Liquor Warehouse Manager
  • High Pressure Pipe/plate Welder

Degrees

  • High School Diploma 06/1973

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