Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Keeping data confidential, and secure. Comfortable working alone or with team members to accomplish tasks and enhance processes.

Skills
  • Account development
  • Management
  • Ability to type 70 WPM
  • Error verification
  • Data input
  • Microsoft Office
  • Inbound and outbound calling
  • Sales planning
  • Customer buying habits
  • Time management
  • Project organization
  • Strong creative vision
  • Cost controls
  • Recordkeeping skills
  • Documentation requirements
  • Organization
Experience
Senior Sales Associate, 10/2015 to Current
Tapestry, Inc.Locust Grove, GA,
  • Kept detailed reports of client and account data, consistently updating database with latest information.
  • Imputed all customer finance information into company database, and completed paperwork required for qualified customers.
  • Maintained logs of activities to ensure good follow-up.
  • Located and corrected data entry errors.
  • Created and updated Excel spreadsheets.
  • Updated and maintained notes and customer profiles in computer database.
  • Managed high volume phone inquiries.
  • Researched customer's accounts in order to adjust and maintain accurate records.
  • Successfully maintained high performance standards ranking as a top sales each and every month.
  • Excellent at multitasking between taking and making calls and tracking orders in Microsoft excel and word while scheduling appropriate appointment times to close customers simultaneously.
  • Collected and added names in database as referred from leads, and qualified lead's referrals for subscriptions.
  • Composed and transmitted precise letters, memos, and e-mails
  • Obtained scanned records and uploaded into company databases.
  • Verified and updated account information in company computer system.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Front of House Manager, 07/2015 to 10/2016
HyattColorado Springs, CO,
  • Updated reports and daily logs for management use and permanent files.
  • Verified prices and computed totals to complete accurate invoices.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Regularly updated computer systems with new pricing and daily food specials.
Sales Associate, 11/2012 to 07/2015
Nemacolin Woodlands ResortFarmington, PA,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Entered data into spreadsheets, documents and databases.
  • Verified and updated account information in company computer system.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Obtained scanned records and uploaded into company databases.
  • Kept detailed records of customer accounts, including actions taken, issues resolved and his/her interests.
Front of House Manager, 02/2004 to 11/2012
HyattWarrenville, IL,
  • Updated reports and daily logs for management use and permanent files.
  • Verified prices and computed totals to complete accurate invoices.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Regularly updated computer systems with new pricing and daily food specials.
Education and Training
Associate of Science: Business, Expected in 04/2015
Indiana Wesleyan University - Marion, IN
GPA:
High School Diploma: , Expected in 05/2001
Waynesville High School - Waynesville, Mo,
GPA:
Accomplishments
  • Acquired over 3500 new customers between 2012-now.
  • Awarded “2018 Salesperson of the Year” for most sales.
  • Awarded “2018 Employee of the Year” for most excelled in the company of over 75 employees.
  • Awarded “2019 Salesperson of the Year” for most sales.
  • Attended three Joe Verde sales classes throughout the state- data entry, follow-up, customer relation, organization.

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School Attended

  • Indiana Wesleyan University
  • Waynesville High School

Job Titles Held:

  • Senior Sales Associate
  • Front of House Manager
  • Sales Associate
  • Front of House Manager

Degrees

  • Associate of Science
  • High School Diploma

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