senior payroll specialist resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Versatile Payroll Specialist bringing more than five years of relevant experience using customized and generic payment processing software to process payroll taxes at local, state, and federal levels, within applicable policies and laws. Successful at demonstrating people management, analytical skills, and detailed understanding of financial and payment processing, at various organizations ranging from FinTech to Corporate Retail and Educational institutions. Proficient in data entry, verification and management, account updates and reconciliation, problem solving, and results-orientation, relationships and people management, business partnerships and growth. My mission is to foster organizational growth with my unique skills and achieve rare milestones by utilizing organizational strength and strategy.
Skills
Hard Skills
Multi-State Payroll Processing
Cost Control
Garnishment Processing
Kronos Workforce Payroll
Tax Law compliance
Data entry, verification and management
Pay adjustments
Benefits Administration
i-9 Documentation
Soft Skills
Team Building
Training and Development
Critical Thinking and problem solving
Onboarding and Orientation
Tools
Microsoft Applications (Microsoft 365)
CRM e.g Salesforce
Quickbooks
Paycom Payroll Services
Education and Training
Metropolitan State UniversitySaint Paul, MNExpected in 06/2025 ā āBachelor of Science: - GPA:
Park Center Ib World SchoolBrooklyn Park, MNExpected in 2009 ā āHigh School Diploma: - GPA:
Experience
Asset Mark - Senior Payroll Specialist Chicago, IL, 05/2020 - Current
Utilized customized Paycom payroll systems to manage and process organization staff payroll and other HR needs
Investigate, troubleshoot and managed volume of (120 clients) Client Revenue of (6 Million).
Provided HR-related support for payrolls, drove timely and accurate payment of employee wages; successfully increased payment processing rate by 20%.
Extracted information from payroll system and generated Payroll and customized reports for various departments and vendors.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Facilitated weekly meetings, including system demo to Human resource personnel and benefits coordinators, to implement and align a more advanced benefits and payroll system.
Resolved issues and audited payroll for discrepancies
Provided proactive service and consultation to maximize client employee usage and overall system utilization
Directed administrative functions for board of directors, CEOs, CFOs Principals, Consultants, President, and Executive Vice President, weekly.
Coordinated efforts with appropriate departments and personnel to promote Employee satisfaction.
Received, prioritized and responded to multiple pain points identified from customer communication.
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