senior payroll specialist resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic and hard working individual with experience in management, team building, training and development, on-boarding, data entry, special event planning and promotion, social media marketing and providing a memorable customer and employee experience.
Skills
Customer Service Oriented
Neat, Clean & Friendly Appearance
Project Management Networking
Marketing and Advertising
Hiring, Recruitment, and Onboarding Knowledge
Reliable and Punctual
Data Entry
Performance improvement
Recruitment
Team Leadership
Training and Development
Conflict Resolution
Food Preparation and Safety
Efficient multi-tasker
Exceptional interpersonal communication
Deadline-oriented
Project Management
Operations management
Relationship building
Excellent Communication Skills
Able to work in a fast-paced environment
Verbal and written communication
Data Collection and Analysis
Work History
03/2021 to CurrentSenior Payroll Specialist Asset Mark | Chicago, IL,
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Provided customer service to clients regarding payroll inquiries and issues.
Completed Mentorship Training and assisted other team mates when needed
Sent out daily tips for the Baton Rouge and Denver RSCs
Culture Champion
Member of the Hotworx Payroll team- working with sales reps to ensure a great customer experience
Member of the Cain Watter's payroll team
Team Lead for Kelly Neal - provide culture shaping and team building for our meetings, handled escalations as requested by Supervisor, helped out with email responses and daily team reminders when needed
Collaborate with Supervisors for different team building quizzes and trivia
Part of the United Way Fundraising Committee
Currently enrolled In Aspire Leadership Training
Shadowed different positions across Paychex, DSC, DSC SSL, RSC SSL, Implementation, MPSC Implementation, RSC Supervisor
Assist in multiple team chats to help supervisors as needed
Import Knowledge within Core Advanced
Proficiency in KCS
10/2019 to 04/2020General Manager Fidelitone | Norwalk, CA,
Maintained high standards of food/drink quality by reviewing shipments, overseeing preparation and monitoring food safety.
Set schedules for staff by planning and designating shifts and hours.
Analyzed inventory variances and implemented corrective actions to control cost.
Delivered training to workers in food preparation and customer-facing roles to promote strong team performance.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Prepared for and executed new menu implementations.
09/2017 to 10/2019Restaurant & Kitchen ManagerBloomingdales | Elizabeth, NJ,
Organized special events in restaurant, including special promotions, holiday events and decorations
Organized large party reservations (Created set menus, decorations)
Managed 100+ person team of back and front of house staff for high-end seafood restaurant
Met, greeted and encouraged feedback from guests and used feedback to implement positive changes within restaurant
Developed and implemented employee recognition plan
Handled Social Media Platforms for restaurant
Led and directed team members on effective methods, operations and procedures
Handled interviews for back and front of house and completed onboarding with new team members
Conducted weekly/monthly inventory to control costs and manage theft
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
11/2015 to 09/2017Restaurant Manager TJ Ribs - Finally Restaurant Group | City, STATE,
Resolved guest complaints while maintaining positive customer environment
Hired and trained new employees, demonstrating best methods for serving clients and guests
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs
Handled money, balanced tills/safe, processed credit card payment batches and made daily deposits
Correctly calculated inventory and ordered appropriate supplies
Data Entry (Inventory, Ordering, Time Adjustments, Onboarding)
Handled Holiday decorations within the restaurant and helped to execute Holiday promotions
Created fun team-building activities to engage staff and create an enjoyable work environment
Handled large party reservations (Creating specific menus and price points)
Education
Expected in 2013 to to Associate of Arts | Advanced Culinary Arts Louisiana Culinary Institute , Baton Rouge, LA , GPA:
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