- MS Office suite and proprietary mortgage processing software.
- Working knowledge of FHA, FHLMC, FNMA and HUD servicing guidelines, individual state FC, BK and EV guidelines.
- In-depth knowledge of real estate industry, loan underwriting and processing procedures
- MS Word, Excel, Power pivot, Outlook, Power Point and Publisher, MS Teams, FHA Connection, different loan software (Calyx, LendingQB and Encompass) Proficient in Customer Service, Citrix, Lotus, Avaya, Aim, PKT, SPD and Mortgage software Programs (MSP)
- Analytical skills
- Avaya
- Charts
- Citrix
- Closing
- Communication skills
- Credit
- Client
- Customer Service
- Documentation
- Email
- Faxes
- Fax
- Frame
- Hiring
- Insurance
| - Leadership
- Letters
- Lotus
- Mac
- Excel
- MS Office suite
- Outlook
- Power Point
- Publisher
- MS Word
- Policies
- Problem solving skills
- Real estate
- Reporting
- Tax
- Telephone
- Phone
- Troubleshoot
- Type
- Workflow
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