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Senior FOIA Analyst Resume Example

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SENIOR FOIA ANALYST
Executive Summary

13 years of experience managing FOIA, Privacy Act (PA), and Release of Information programs. 13 years of experience writing program analysis studies, C.F.R. and case law research opinions to support agency lines of business and management reports. 6 years of experience applying PA exceptions and exemptions to agency records and writing SORNs. 4 years of in-house records management and transfer to the Federal Records Center. 2 years of experience conducting FOIA and PA trainings agency-wide. 2 years of experience reviewing regulatory law enforcement records subject to Exemptions 7(a), 7(c), 7(d), and 7(e). Certified Information Privacy Professional/Government since March 2008.

Core Qualifications
  • Staff development
  • Change management
  • Policy/program development
  • Cross-functional team management
  • Supervision and training
  • Skilled negotiator
  • Calm under pressure
  • Complex problem solving
Professional Experience
Senior FOIA Analyst
  • to establish an agency-wide compliance program at a newly-established federal agency.
  • Performed E-Discovery searches for electronic records using Clearwell.
  • Loaded agency records to FOIAXpress Reviewed responsive data collections and records maintained in the agency system of records to refer external equities and complete content reviews for applicable exemptions (including law enforcement exemptions, 7(a), 7(c), 7(d), and 7(e).
  • Represented the Information Disclosure Office at agency Data Information Governance meetings.
  • Negotiated extension requests for complex FOIA requests requiring multiple records searches of various program offices and/or retrieval of archived records.
  • Adjudicated fee waiver requests and wrote fee waiver denial letters citing applicable case law.
  • Assessed and collected fees for search, review, and duplication of records.
  • Prepared statement for one FOIA case in litigation.
  • Advised OGC attorneys regarding administrative appeals.
  • Prepared materials and presented trainings to communicate FOIA information to various program offices largely comprised of former private sector attorneys and financial regulators.
GS January 2014 to June 2015 Senior Program Analyst Chief Operating Officer
  • Conducted E-Discovery Clearwell searches of agency records.
  • Collected electronic records and converted to searchable PDF formats.
  • Loaded agency records to FOIAXpress web-based IT solution and redaction tool.
  • Advised OGC staff in response to FOIA appeals.
  • Federal Work Experience U.S.
  • Small Business Administration Temporary assignment to design and manage agency programs to support mission alignment and advance the President's Initiative on Employee Engagement.
  • Leading recruitment objectives, program and policy design for SBA's At-Large Presidential Management Fellows (PMF) program.
  • Identifying multidisciplinary stakeholders (internal and external) as participants for meetings to coordinate action plans and policy discussions to improve agency culture and performance.
  • Creating timelines with major milestones to organize multidisciplinary inputs from cross-functional teams and workgroups to execute broader program objectives.
  • Leveraging internal communication formats to market new initiatives to agency-wide staff.
  • Briefing senior leaders and writing monthly management reports regarding development of program processes and policy decisions.
  • Identifying training resources and other materials for workgroups to develop uniform training guides for mission focus and performance improvement.
  • Completing program analysis assignments for management decision-making.
  • U.S.
  • Small Business Administration.
GS September 2013 to January 2014 Lead Correspondence Analyst
  • Worked as a team lead for six employees and contractors tasked to review congressional and agency program correspondence requiring the Administrator's signature.
  • Developed processes to support the lifecycle of document review from intake to closeout.
  • Provided guidance and training recommendations for team members with FOIA analyst and Records analyst responsibilities.
  • Wrote performance plans for five FTEs that addressed service needs and offered employee development by refocusing work objectives to include Information Management and process improvement.
  • Routinely discussed program objectives and individual performance with team members.
  • Offered coaching and recommended training resources to develop employee performance.
  • Maintained a high standard for quality control writing reviews to support productivity and efficiency of the service.
  • Developed best practices resources and materials for team members to standardize work.
  • Contributed to annual budget formulation and provided oversight for a team member responsible for purchases and acquisitions.
  • Wrote the Statement of Work for acquisition of an agency-wide contracting service.
  • Coordinated agency-wide meetings and contributions from multidisciplinary programs and completed the final edit of the agency's Open Government report to OMB.
  • Wrote the IT project proposal with business requirements supporting acquisition of a replacement document management system.
  • When appointed, acted as Director for Office of Executive Secretariat team and National Answer Desk team (call center) located in Charlotte, North Carolina.
GS August 2007 to December 2013 Communications Specialist/FOIA & PA Manager
  • Wrote responses to congressional, White House, and general public correspondence for the Under Secretary for Memorial Affairs and the VA Secretary.
  • Managed the FOIA and PA program NCA, including Headquarters and 131 field offices.
  • Wrote System of Records Notices for federal register publication.
  • Classified program records for transfer to the Federal Records Center.
  • Participated in outreach events for education of veteran population regarding memorial benefits.
  • Represented NCA at change management IT solution meetings (VA Internet Quorum.) Acted as section chief for 7 Communications Specialist and one student intern, as appointed.
Consumer Financial Protection Bureau Office of Information Disclosure, CN January 1952 to October 2011 Government Information Specialist
GS September 2002 to September 2011 Representational Paralegal Specialist
  • Represented Veterans Health Administration (VHA) personnel at veteran involuntary psychiatric admission hearings (administrative law.) Investigated and prepared briefs with recommendations in response to Federal Tort Claims Act matters.
  • Researched EEO and medical malpractice issues to prepare pleadings for agency filings.
  • Researched agency lines of business questions and wrote opinions for attorney review.
  • Reviewed VHA Release of Information (ROI) Requests and advised personnel of requirements for disclosure of medical information.
  • Participated on a national VA paralegal workgroup to increase and improve performance for agency savings.
Education
University of Phoenix Spring 2016 B.S: Management Information Systems MD Management Information Systems In progress) 105 of 123 credit hours
Bellaire Senior High School June 1990 Bellaire, TX
Texas School of Business December 1991 Paralegal Certification Houston, TX 675-hour Program (including legal externship
Skills
acquisitions, administrative, analyst, agency, attorney, benefits, budget, Business Administration, c, call center, change management, coaching, content, credit, decision-making, document management, edit, equities, financial, focus, functional, Government, Information Governance, law enforcement, team lead, law, legal, letters, litigation, Director, market, materials, meetings, Office, OGC, Paralegal, PDF, personnel, processes, process improvement, progress, proposal, publication, quality control, recruitment, employee development
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Resume Overview

Companies Worked For:

  • GS
  • Consumer Financial Protection Bureau Office of Information Disclosure, CN

School Attended

  • University of Phoenix
  • Bellaire Senior High School
  • Texas School of Business

Job Titles Held:

  • Senior FOIA Analyst
  • Senior Program Analyst Chief Operating Officer
  • Lead Correspondence Analyst
  • Communications Specialist/FOIA & PA Manager
  • Government Information Specialist
  • Representational Paralegal Specialist

Degrees

  • B.S : Management Information Systems

    Paralegal Certification

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