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senior customer associate resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Emerging purchasing professional with Apparel Merchandising degree and background in specialty retail sales. Detail-oriented, highly organized, and enthusiastic with strengths in industry trend forecasting, retail mathematics, and merchandising. Seeking entry-level Assistant Buyer position at well-respected specialty retailer, utilizing aesthetic sense and quantitative skills to assist buyer in creating the best product mix to exceed the brand's financial objectives. 

Professional Skills
  • Knowledge of retail mathematics and buying concepts
  • Exceptional communication and interpersonal skills
  • Advanced spreadsheet skills
  • Time-management and prioritization skills in fast-paced environment
  • Advanced computer navigational skills
  • Strong analytical skills
  • High proficiency in Microsoft Office Suite: Excel, Word, Outlook, and PowerPoint
  • Strong trend forecasting skills and knowledge of market and industry
  • Results-oriented
  • Excellent organizational skills
  • Strong sense of urgency 
Education
Expected in August 2015 to to Bachelor of Arts | Apparel Merchandising & Design Central Michigan University, Mount Pleasant, MI GPA:
  • 3.35 Cumulative GPA
  • Minor in Art
Work History
07/2016 to Current Senior Customer Associate Northwestern Energy | Anaconda, MT,
  • Act as MOD (Manager on duty), leading the team to meet/exceed company standards for tasking and sales goals
  • Perform daily stock management and replenishment, while ensuring a neat and organized stockroom
  • Build and maintain genuine relationships with customers
  • Assist visual team with store merchandising
  • Open shipments of product and ensure that merchandise is processed correctly and placed on the sales floor in a timely manner
  • Open and close cash registers at beginning and end of day, balance cash drawers
  • Assist in training of new team members
  • Assist display coordinator with construction and installment of artistic store displays 

 

05/2015 to 07/2016 Customer Associate Tractor Supply | Green Hill, TN,
  • Provide exceptional customer service, going above and beyond to ensure the highest level of customer satisfaction in the fitting rooms, sales floor, and cash/wrap
  • Drive sales through service, meet and exceed sales goals, identify and assess customers' needs to provide best solutions

 

04/2014 to 07/2014 Merchandising Intern Art Reach Of Mid-Michigan | City, STATE,
  • Support store coordinator in product selection of wholesale and consignment merchandise
  • Experience managing inventory in store and on company website
  • Provide marketing via social media through various platforms and assist with coordination and planning of special events
  • Maintained key item stock levels and removed poor performing items from future buys
  • Conceptualized, constructed, and installed all in-store and window displays 






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Resume Overview

School Attended

  • Central Michigan University

Job Titles Held:

  • Senior Customer Associate
  • Customer Associate
  • Merchandising Intern

Degrees

  • Bachelor of Arts

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