senior associate resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
To obtain a leadership position working with older adults with opportunities to positively impact the lives of those served. Specialist in Medicare statutes and management information systems Committed to long term care industry.
Education
Master of Science: Gerontology, Expected in to University Of Phoenix - Phoenix, AZ GPA:
Bachelor of Science: Finance, Expected in to DePaul University - Chicago, IL GPA:
: , Expected in to - , GPA: Eligible To Take the NHA Exam
Skill Highlights
Ability to work on multiple projects and prioritize the workload.
Confident public speaker
Exceptional interpersonal skills.
Independent problem solver with ability to assist and resolve specific client concerns to everyone's satisfaction.
Skilled communicator who consistently motivates staff to provide total quality service to clients.
Strong advocacy conviction for elderly population.
Supportive team player and leader; committed and responsible.
Bilingual in English and Spanish.
Professional Experience
Senior Associate, 10/2014 to Current Heidrick & Struggles – Atlanta, GA,
Design, propose various outreach engagement strategies and manage organizational outreach and marketing initiatives.
Create and present educational and informational materials to groups and individuals.
Developing concepts, gathering and formatting information and preparing clear communications to engage new organizations and prospective patients.
Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
Update and maintain statistics for monthly Patient Flow Analysis.
Conduct admissions counseling and tours with potential patients, families, and/or responsible parties.
Advise patients and families of admission requirements and responsibilities as well as to expedite assessment and admissions process in an assertive manner.
Research and develop ideas that benefit the business as well as the community.
Prepare the marketing strategies and help the team in implementing it further.
Administer the facility and ensure smooth functioning of operations to ensure quality service.
Report the problem areas in the departments and suggesting ways to improve the services.
Understand guidelines of Medicare, Medicaid, private insurance, self-insurance, and managed-care plans.
Business Development Associate, 05/2014 to 11/2014 Morgan Stanley – Mclean, VA,
Manage incoming contributed income, donor records, and gift acknowledgement; Track schedules of annual and multi-year gifts and pledges.
Perform gift analysis and run donor database queries.
Assisting in developing a budget and price estimate using standard models.
Develop an account strategy and customer contact plan for owned accounts.
Generates standard monthly reports and files weekly or monthly sales reports with manager.
Analyzes corporate data to identify trends.
Generates sales reports and analyzes numbers.
Generates standard monthly reports and customized reports for clients.
Psychologist Assistant, 08/2012 to 12/2012 Veteran Affairs Hospital – City, STATE,
Interacted directly with administrators, nursing staff, and physicians.
Facilitate group therapy sessions in a supportive manner that involves all group members and provide feedback on patient functioning to professional staff.
Gain first-hand knowledge of the applied use of Vista, CPRS (Client Patient Record System) and evidence based- treatments for anxiety and mood disorders.
Maintained and documented patient information pertaining to ongoing treatment.
Accountant - Contract Administrator , 06/2008 to 04/2012 Equity Lifestyle Properties – City, STATE,
Directly responsible for (but not limited to) product additions/deletions, price adjustments and Price Reductions, changes to contract terms and conditions.
Oversaw the proposal plans and administration of contracts.
Ensured that contracts were in compliance with legal requirements, government regulations, and owner specifications.
Conduct close out of high dollar volume contracts upon contract cancellation, termination, or expiration ensuring all contractual obligations have been met (i.e. refunds have been paid, rebates have been processed and applied, etc.)
Managed and resolved all client issues for all claims and contract processes.
Verified, compiled, and reconciled information in order to meet strict deadlines.
Created a file used to verify that all contract deposits are posting to the correct general ledger.
Delivered positive customer experience within agreed time frames and always met targets in terms of quality and accuracy.
Handled credit processing, credit evaluation, documentation and facility increase requests for new, secured loan applications and existing customers.
Handled customer inquiries in regards to general memberships, refunds, and other items of question.
Direct point of contact with sales reps, managers, customers, and outside organizations related to secure contract applications.
Maintained audit files for all contracts including any amendments, clarifications, payment schedules, and correspondences.
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