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Senior Administrative Associate/Office Manager Resume Example

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SENIOR ADMINISTRATIVE ASSOCIATE/OFFICE MANAGER
Professional Summary
To obtain a position as an Administrative Professional utilizing over 25 years collective experience working in a range of professional environments including sales, military and higher education. Responsible, articulate with unlimited leadership qualities and extensive experience including the performance in a supervisory capacity, budgetary management and administrative excellence.
Skills
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Excellent planner and coordinator
  • Experienced in Executive Support
  • HIPAA compliance
  • Filing and data archiving
  • Employee training and development
  • Motivational Speaking - Navy Certified Trainer
  • Spreadsheet management
  • Report analysis
  • Former Security Clearance: Top Secret
Work History
Senior Administrative Associate/Office Manager 10/2010 to Current
Univeristy of Texas at Austin - Counseling & Mental Health Center – Austin, TX
  • Responsible for all front desk administrative operations
  • Supervise 3-5 Employees in daily clinical/admin operations
  • Coordinate the university's medical withdrawal process
  • Clinical billing
  • Serve as an Executive Assistant to the Clinical Director
  • Manage calendar, meeting arrangements, clinical presentations and travel arrangement/reimbursement.
  • Intervene in crisis situations/monitor security conditions at all times
  • Serve on the Clinical Team Leader Group to provide input into administrative clinical operations
Administrative Associate/Office Manager 08/2007 to 10/2010
University of Texas at Austin – Austin, TX
  • Human Resources, Employee Assistance Program: Responsible for all administrative functions in a clinical environment for the largest campus in the UT system.
  • Perform as Executive Assistant to the Director.
  • Produce and manage large quantity of case files, event management, appointment setting, managing the HR Staff Emergency Fund and handle campus/department communications.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Managed office supplies, vendors, organization and upkeep.
Administrative/Budget Assistant 08/2006 to 06/2007
University of California, Davis – Davis, CA
  • Assist in producing payroll for 80+ Faculty, Staff and Students.
  • Perform all AP/AR, accounting, collection and budget functions.
  • Maintain personnel records and serve as a member of the management team in developing long-term budget projections and planning.
  • Provide executive-level administrative support to the Director and Associate Director.
Customer Service Field Rep Spclst GS-9 09/2005 to 12/2005
U.S. Small Business Administration – Citrus Heights, CA
  • Provided direct field assistance to applicants for federal disaster funding.
  • Post Hurricane Katrina and Rita, traveled to affected gulf regions in Louisiana and Texas to provide information, and outreach in Federal Disaster Recovery Centers.
  • Screened all visitors and directed them to the correct employee or office.
Administrative/Financial Assistant III 06/2002 to 09/2005
University of California, Office of the President – Sacramento, CA
  • Provided primary action on all budget and fiscal transactions for the office of State Governmental Relations, University of California, including entertainment and travel reimbursement.
  • Managed complex calendaring system of legislative and budgetary appointments.
  • Initiated travel arrangements, catering, event plans, and associated tasks.
  • Maintained extensive filing system of legislative directives in addition to database development, and special projects.
  • Coordinated constituent services for the Office of the Governor Davis and Schwarzenegger and CA State Legislature.
  • Served in an Executive Assistant capacity handing appointment and point of contact functions.
Interim Director/Office Manager II 03/1998 to 05/2002
University of California, Davis - LGBT Resource Center/Cross-Cultural Center – Davis, CA
  • Provided administrative and program direction, directed overall fiscal management, purchasing requisitions, AR/AP, payroll statistics, accounting, computer network maintenance, equipment and facilities management.
  • Directly supervised ten student personnel in daily operations including event planning and programs supporting the University's commitment to diversity awareness and intercultural education.
Department Secretary/Advertising Sales 02/1995 to 03/1998
The Sacramento Bee – Sacramento, CA
  • Served as an Executive Assistant to the Manager of the Classified Advertising Department in one the highest advertising volume news organizations in the nation.
  • Managed sales and trends analysis reports, monitored department budget, call volume and sales statistics.
  • Served as departmental trainer in conversion of software and hardware systems in the transition to PC's.
Communications Assistant Supervisor 02/1992 to 02/1995
US Sprint – Sacramento, CA
  • Served the statewide Deaf communities in telecommunications.
  • Contributed in the role of Training Assistant Supervisor to meet corporate goals of quality service and response times.
Human Resources/Administration Supervisor/PN-1 01/1984 to 10/1991
U.S. Navy – Mountain View, CA
  • Directly supervising eight personnel in daily operations, payroll, and HR activities for a 300-personnel squadron.
  • Accredited as a member of the Commanding Officers Training Team instructing in the matters of Sexual Harassment.
  • Certified Navy Alcohol and Drug Counselor providing command consultation on matters related to disciplinary/retention matters related to substance abuse.
  • Special Recognition
Education
Certificate: Catering: Small Business Administration 1992 Sacramento Board of Education: Regional Occupation Program - Sacramento CA
  • Catering
  • Small Business Administration
  • Food Safety Laws/Protocol
  • Successful Completion: Internship
Certificate: Honor Graduate: Human Resource Management 1984 U.S. Navy Class A Personnelman/Human Resource Management - Meridian, MS
  • Military Records Administration
  • Records Archiving
  • Order Writing
  • HR Laws/Compliance/Procedures
High School Diploma: 1981 Del Campo High School - Fair Oaks, CA
Awards/Accomplishments
  • Legislative Recognition; Assembly Member Darrell Steinberg; Designate Driver Program, community effort to reduce drunk driving 2003
  • (3) Navy Good Conduct Medal, 1988, 1991, 1995
  • Administrative Excellence Award - as the HR/Admin. Supervisor of the selected best HR/Administration Office: Western United States Pacific Fleet, 1993
  • Navy Achievement Medal for sustained superior performance 1991
  • 1984 Sailor of the Year; Detroit MI. 1991 Sailor of the Year Nominee, Moffett Field CA
Skills
accounting, Administrative, administrative support, Advertising, AP, AR, Assembly, billing, budget, CA, hardware, consultation, conversion, Counselor, Counseling, database development, directing, direction, Disaster Recovery, driving, event planning, event management, facilities management, filing, Human Resource, Human Resources, HR, instructing, Director, managing, Mental Health, Meridian, Office, Navy, Naval, network, payroll, PC's, Personnel, presentations, producing, purchasing, quality, sales, statistics, Supervisor, supervising, supervision, telecommunications, trainer, travel arrangements
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Resume Overview

Companies Worked For:

  • Univeristy of Texas at Austin - Counseling & Mental Health Center
  • University of Texas at Austin
  • University of California, Davis
  • U.S. Small Business Administration
  • University of California, Office of the President
  • University of California, Davis - LGBT Resource Center/Cross-Cultural Center
  • The Sacramento Bee
  • US Sprint
  • U.S. Navy

School Attended

  • Sacramento Board of Education: Regional Occupation Program
  • U.S. Navy Class A Personnelman/Human Resource Management
  • Del Campo High School

Job Titles Held:

  • Senior Administrative Associate/Office Manager
  • Administrative Associate/Office Manager
  • Administrative/Budget Assistant
  • Customer Service Field Rep Spclst GS-9
  • Administrative/Financial Assistant III
  • Interim Director/Office Manager II
  • Department Secretary/Advertising Sales
  • Communications Assistant Supervisor
  • Human Resources/Administration Supervisor/PN-1

Degrees

  • Certificate : Catering: Small Business Administration 1992
    Certificate: Honor Graduate : Human Resource Management 1984
    High School Diploma : 1981

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