09/2017Security DispatcherCompany Name － City, StateFull time dispatcher for AMGEN Rhode Island in the AMGEN security command center, surveilling CCTV, monitoring alarms, reporting incidents in a daily log, and taking calls for multiple locations around the United States and Canada. Skills include professional two way radio communication, proficient knowledge of site policies and procedures, and professional and courteous phone communication.
05/2016 to 09/2017Security Shift SupervisorCompany Name － City, StateSecurity Supervisor/ Corporal for second shift at Rhode Island Hospital. Certified in CPI and SOCS. Supervision responsibilities include organizing the daily schedule, payroll, and supervision of up to thirty officers per shift including provisions for the security constant patient observations. Other duties include patrolling the campus in a security vehicle, confronting and questioning suspicious activity, responding to assistance calls and physically restraining aggressive and combative individuals to ensure the safety and security of all patients, visitors, and staff. Regular assignment to dispatch positions including the supervision of dispatchers. Dispatch duties include proficiency with hospital policies, assignment of officers to phone requests, clear and professional radio communication skills, monitored the entire facility using CCTV. and quick and intuitive decision making in high pressure situations both in dispatch and on the medical units. Radio communication involved use of 10 codes which were promptly memorized when hired.
06/2015 to 05/2016Security GaurdCompany Name － City, StateSecurity Guard for Providence Place Mall assigned to patrol and dispatch duties, ensuring the safety of all employees and guests. Certified in First Aid, CPR, and the use of handcuffs and pepper spray. Duties included patrolling the facility and served as a general security presence and visible deterrent to crime and rule infractions. issued trespass warnings and assisted law enforcement officers in detaining an individual, investigated calls and complaints involving fire, theft, accident and hazard reports, performed regular and dispatch duties across all shifts. Dispatch duties included assigning officers appropriately to events called in, monitoring the CCTV system, and computer proficiency to create daily logs for the officer's reports. Radio system involved use of 10 codes which are promptly memorized upon starting.
01/2015 to 05/2015Student Auxiliary Safety PatrolCompany Name － City, StateOvernight patrol of college campus, securing the dormitory buildings and classroom buildings, and reporting suspicious activity via two way radio. Responsible for log reports of shifts.Skills included clear and professional radio communication and securement of assigned buildings.
2014High School DiplomaExeter-West Greenwich Regional High School － City, State, United States
General EducationCommunity College of Rhode Island Knight Campus － City, State, United States
Music CompositionIthaca College － City, State, United States
