Security Dispatcher Resume Example
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SECURITY DISPATCHER
Professional Summary
All of my work history is in the City of St. Louis, MO and in my maiden name of Janet P. Kuhl. I was a St. Louis City (MO) Police Officer for twenty years and worked mainly on Patrol, answering service calls and handling traffic situations. I worked in the office numerous times and during the last several years of my career, I travelled throughout the US bringing fugitives back to St. Louis to stand trial for their crimes.I took my twenty year retirement in 1999. I then started working for a Temporary Staffing Company as a Receptionist until I took a full-time position as a Legal Secretary for the next several years. This office was three separate lawyers and I answered all their incoming calls but I was specifically the legal secretary to Mr. Forsyth and prepared all his legal drafts and filed them in the appropriate courts throughout the Metropolitan area, I handled all of his correspondence and also client billing. I was in charge of keeping the court schedule for the entire year and scheduling the court dates, notifying the clients of upcoming court dates and also notifying the courts if there was a conflict. The three attorneys decided to close the office and each opened their own separate offices, with Mr. Forsyth hiring his daughter in my position.I worked as a legal receptionist/secretaryand also took a part-time position in the Courthouse until I left that line of work and went to work at the St. Louis Zoo where I worked with several officers from my Police Department and only left that job to move out of Missouri after getting married in October 2014. I have not worked in Alabama since getting married and now want to return to the work force to earn some spending money to supplement my Police Pension.
Skills
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Work History
Security Dispatcher, 10/2009 to 06/2014
Anderson Security Agency Ltd – Kingman
Besides dispatching Rangers to assignments I answered all incoming calls to main Zoo line, approximately 150-250 calls per day. I either answered the questions appropriately ortransferred them to the proper office. I also monitored security alarms and occasionally monitored all of the security cameras throughout Zoo property. I was also in charge of logging and securing lost and found items that were turned in to our office.
Anderson Security Agency Ltd – Kingman
Besides dispatching Rangers to assignments I answered all incoming calls to main Zoo line, approximately 150-250 calls per day. I either answered the questions appropriately ortransferred them to the proper office. I also monitored security alarms and occasionally monitored all of the security cameras throughout Zoo property. I was also in charge of logging and securing lost and found items that were turned in to our office.
Receptionist/secretary, 06/2004 to 03/2006
North Country Hospital – Newport
North Country Hospital – Newport
- I was hired as the front receptionist and also served as secretary for several of the Lawyers in the office. I typed briefs and transcribed notes for their files.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Managed office supplies, vendors, organization and upkeep.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Assisted up to four lawyers at a time.
- Acted as first point of contact for all clients.
- Acted as first point of contact for all clients.
Temporary Clerk, 06/2007 to 03/2009
Coborn's – Saint Cloud
(This was a part-time position)I assisted the Court Clerk in Division one of the Circuit Courts and was in charge of getting all the case files brought into the office from storage for the daily docket in this courtroom. I also entered new information into thecomputer files as they were forwarded to our office. When this job ended I was transferred to the" Old Case Files" divisionand assisted the Clerk in searching through hundred of old files to see if they could be purged from the system and then sent to be destroyed
Coborn's – Saint Cloud
(This was a part-time position)I assisted the Court Clerk in Division one of the Circuit Courts and was in charge of getting all the case files brought into the office from storage for the daily docket in this courtroom. I also entered new information into thecomputer files as they were forwarded to our office. When this job ended I was transferred to the" Old Case Files" divisionand assisted the Clerk in searching through hundred of old files to see if they could be purged from the system and then sent to be destroyed
Police Office, 02/1979 to 04/1999
City Of Rochester - Ny – Rochester , NY
City Of Rochester - Ny – Rochester , NY
- I was assigned to Patrol Section for the majority of my career and answered calls for service call and handled traffic accidents and details. I was assigned to Sex Crimes and Child Abuse Unit while on limited duty from an injury and assisted detectives with their case files and also
- quickly redirected up to 50 calls per day.
- Managed office supplies, vendors, organization and upkeep.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- I was also assigned to the Warrant Fugitive Section for the final five years of my career and travelled throughout the Bi-State Area to bring wanted Felons back to St. Louis to stand Trial for their charges.
- I took my twenty year retirement in 1999
Temporary Staff Personnel, 07/1999 to 04/2000
BLoehr Staffing – City , STATE
BLoehr Staffing – City , STATE
- I was assigned to numerous local companies to serve as receptionist for short periods of time, when their regular receptionist was on sick leave or vacation. During these assignments I
- Answered and quickly redirected up to100 calls per day.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
Legal Secretary, 06/2000 to 04/2004
Forsyth Law Offices – City , STATE
Forsyth Law Offices – City , STATE
- I was the receptionist for three lawyers with separate practices within this office and handled all incoming calls for the entire office. I was primarily the legal secretary to Mr. Forsyth and handled all client billing and correspondence, along with:
- Produced legal documents such as briefs, pleadings and appeals.
- Prepared for trials by conducting legal research and drafting pleadings.
- Contacted witnesses to testify under oath at court hearings.
- Filed all court documents on behalf of the attorneys.
- Assisted up to three lawyers at a time.
- Directed and coordinated law office activity, including delivery of subpoenas.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Managed accounts and records of clients with the highest levels of confidentiality and discretion.
- Filed all pleadings with the court clerk.
- Prepared for trials by organizing exhibits and other key evidence.
- Developed a working relationship with courts, clients, debtors and attorneys.
- Produced legal documents such as briefs, pleadings and appeals.
Education
High School Diploma: 1969
Southwest High School - City, State
Southwest High School - City, State
Associate of Arts: Law Enforcement, 1973
Forest Park Community College - City, State
Forest Park Community College - City, State
Affiliations
I was the Logistics Chairperson for the St. Louis Autism Walk from 2004-2013 and was in charge of ascertaining what was needed for each venue of the Walk event, then ordering, setting up delivery, and making schedules to have enough people in place for the event, which had between 20,000-26,000 attendees annually. At the end of this event I was in charge of making sure all rental equipment, tents, chairs, tables, trash cans, portable restrooms and stage equipment were cleaned and returned either to private outside vendors or to our storage unit.I joined the Exchange Club of Mobile in 2014 and have been the secretary for the past 1-1/2 years. this is a service organization that works to raise monies for the prevention of child abuse via the Family Center of Mobile. I keep track of attendance, keep track of awards received by the Club and take minutes at each meeting, while keeping a schedule of upcoming events that our Club participates in
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Resume Overview
SchoolAttended
- Southwest High School
- Forest Park Community College
Job Titles Held:
- Security Dispatcher
- Receptionist/secretary
- Temporary Clerk
- Police Office
- Temporary Staff Personnel
- Legal Secretary
Degrees
- High School Diploma : 1969
Associate of Arts : Law Enforcement , 1973
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