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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Account Liaison for HCR Manorcare is my goal.

My background shows that I am more than just the average

employee. I played Volleyball for a Division I school (Wichita State University), while also working in our off times and continuing my education as a full time student which gave me the skill sets

to transition from student athlete into the work force. From my experience I learned to work well with others and acquired communication skills that will help me communicate with many different personality types as a upper class man I learned leadership and responsibility for myself and others. I also am an excellent listener and follow direction with ease, I am a fast learner, and work hard to achieve my goals. As a former student athlete I also learned to organize and manage my time wisely and be on time to all events. Being a student athlete has taught me so much more than just being competitive. By having to balance school, practice, and games these skills made the transfer from college sports to full time employee as a Scheduling and Intake coordinator at Serenity Home Health easy. I have shown that I will go above and beyond any basic administrative tasks and can take on multiple projects or duties at once. I have an excellent work ethic and strength in boosting company morale. I maintain a positive attitude throughout my days and love coming into work with passion and drive



Core Qualifications
  • Great at Cold Calling
  • Excel in Customer Service
  • Proficiency in Planning and Organizing
  • Quick learner
  • Computer proficient
  • Work well under pressure
  • Excellent work ethic

  • Professional Phone etiquette
  • Flexible
  • Accurate and detailed
  • Patient
  • Thorough
  • Complete work in a timely manner
  • Work well with others
Education
Andover Central High School Andover, KS Expected in 2010 High School Diploma : - GPA :
Wichita State University Wichita, KS Expected in Microsoft PowerPoint certification training Desktop publishing workshop Continuing education in Chemistry Buisness Chemistry : Liberal Arts and Sciences - GPA : Liberal Arts and Sciences
Experience
Surgery Partners - Scheduling/ Intake Coordinator
Lebanon, PA, 08/2013 - 08/2014
  • Entered all patient information into our computer system for administration and nursing staff to access.
  • Scheduled out all the new patients for our company to the south side staff members of Wichita.
  • Planned and coordinated logistics and materials for all nursing, and therapy staff for the south side of Wichita.
  • Planned and created the weekend schedule every other weekend for the nursing and therapy staff to visit patients.
  • Contacted insurance companies for authorization on patients visit limit, so staff was aware of policies.
  • Answered phone calls and redirected them to the proper administrator or staff member as quickly as possible.
  • Contacted doctors office's and staff members when lab results came over the fax.
  • Printed off and contacted Home Health Aids to get care plans in the patients home's for services.
  • Scanned documents into computer system and transferred them into our filing system.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Cenergy - Certified Nursing Assistant
Anderson, IN, 01/2015 - Current
  • Take excellent care of patients in the Cardiovascular Unit
  • Obtain Vital signs
  • Obtain Blood Sugars
  • Comforting and taking care of patient needs
Serenity Home Health - Administrative Assistant
City, STATE, 05/2011 - 07/2013
  • Answered phone calls and directed them to the correct administrator or staff member Scanned documents to computer Transferred scanned documents into the electronic filing system Filed hard copies of paperwork Helped administration with tasks Created open packets for the nursing staff Checked over medicare reports Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, vendors and interview candidates.
Professional Affiliations
Accomplishments
  • Competed in the NCAA Sweet 16 Volleyball tournament in Austin, Texas with the Wichita State Shocker Volleyball team.
  • Community service worked at the lords diner Community service helped at the lose the training wheels event for mentally handicap children Developed and implemented my Scheduling and Intake Coordinating job, which resulted in our company not receiving any deficiency through the state.
  • Kansas Scholar from Andover Central High School.
Skills
bachelors, Chemistry, Excellent communication, Customer service, Desktop publishing, fax, filing, Home Health, insurance, logistics, materials, meetings, access, mail, office, Microsoft PowerPoint, nursing, policies, Quick learner, reception, recording, phone, phone etiquette, therapy

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Resume Overview

School Attended

  • Andover Central High School
  • Wichita State University

Job Titles Held:

  • Scheduling/ Intake Coordinator
  • Certified Nursing Assistant
  • Administrative Assistant

Degrees

  • High School Diploma
  • Microsoft PowerPoint certification training Desktop publishing workshop Continuing education in Chemistry Buisness Chemistry

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