Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Highlights
Exceptional customer service
Bilingual in Italian
Data Entry
Troubleshooting skills
Strong organizational skills
Active listening skills
Risk management expertise
Multi-tasker
Strong problem solverÂ
Excellent communication skills
ICD-9 coding experienceÂ
HIPAA compliance
Critical thinking skills
Energetic work attitude
Top sales proformer
Strong interpersonal skills
Telephone inquiries specialist Â
Schedule management
Deadline-oriented
Medical terminology
Accomplishments
Consistent with sales and quality goals.
Always exceeded quarterly expectations.
Obtained numerous Way to Go Awards, Bravo Awards and Living up to you Awards
for leadership skills, sales and outstanding customer service. Graduated
Medical
assisting school with high honors and awards for medical terminology
proficiency.
Experience
11/2014 to CurrentSales & Service Banker City National Bank Of Florida | Unavailable, FL,
Established new customer accounts including: checking, savings, lines of credit and other loans
Processed sales referrals and promoted bank services and products
Researched and resolved customer issues on personal and business accounts
Maintained confidentiality of bank records and client information
Navigating through multiple systems at once and looking through policies and proceduresÂ
02/2011 to 11/2014Machine OperatorInternational Paper Company | Vanceboro, NC,
Adjusted machine feed and speed if machine malfunctioned
Changed equipment over to new product
Adhered to all applicable regulations, policies
and procedures for health,
safety and environmental compliance.
01/2007 to 2011Personal Care Assistant Country Meadows Retirement Communities | Allentown, PA,
Observed and documented patient status and reported patient complaints to the case manager
Assisted with adequate nutrition and fluid intake
Planned, prepared and served meals and snacks according to prescribed diets
Performed household tasks such as laundry,
dusting, washing dishes and
vacuuming
Provided patients and families with emotional
support
Assisting with bathing and toiletriesÂ
Education
Expected in 2011 | Medical AssistingStone Academy, West Haven, CTGPA:
Medical
Billing & Coding
Data Entry (70 WPM)
Patient Scheduling
HIPAA & JCAHO Knowledge
Blood Draws
Taking Patient Vitals
Completed 180 externship hours with an
internal family medical practice
and pediatrics.Â
Languages
Fluent in Italian and basic Spanish
Skills
Careful and active listener
Multi-tasking
Professional and friendly
70 WPM
Proficient in Microsoft word,excel,outlook,Lync,Powerpoint
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