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sales relief driver assistant manager of operations resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused leader and organizational problem-solver with over 30 years of experience in sales and product management as well as advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Class B CDL license holder
  • Sales Monitoring
  • Marketing Tactics
  • Customer Relations
  • Customer Rapport
  • Time Management
  • Product and Service Knowledge
  • Performance Evaluations
  • Revenue Forecasting
  • Problem Resolution
Experience
Sales Relief Driver/Assistant Manager of Operations, 08/2021 to Current
LkqLa Porte, IN,
  • Performed the tasks of a Route Salesman while providing relief to fellow employees on a daily basis.
  • Worked closely with store managers to maintain day-to-day operations.
  • Evaluated employee driving capabilities to ensure safety procedures were adhered to.
  • Handled responsibilities successfully upon branch manager's absence.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Followed branch manager advice to improve leadership and supervisory skills.
  • Prioritized and delegated tasks for efficient completion within team environment.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Sales Relief Driver/Assistant Manager of Operations, 07/2020 to 08/2021
Prairie Farms DairyCity, STATE,
  • Due to the company buy out, I completed the same tasks as my current job, only under a different company title.
Route Sales Driver, 01/1997 to 07/2020
Barbers Dairy/Purity DairyCity, STATE,
  • Increased sales by engaging with customers to identify needs and offer new product solutions.
  • Coordinated paperwork and payments with consistent accuracy to keep impeccable route records.
  • Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions.
  • Operated commercial delivery vehicle over as many as 50 miles per day to service customers across Calhoun, Talladega, and St. Clair Counties.
  • Maintained clean, functional vehicle to give professional appeal to customers and prevent breakdowns.
  • Distributed 30 products to 20+ customers per day by quickly unloading items, restocking shelving and collecting empty racks and containers.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Presented customers with bills and receipts and collected $300 worth of payments for goods delivered.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Confirmed product displays met company specifications regarding placement, date codes and pricing.
Real Estate Appraiser Trainee, 07/1992 to 07/2012
Reaves RealtyCity, STATE,
  • Used strong research skills to improve understanding of local areas and properties.
  • Utilized data regarding nearby properties to help determine value on property being appraised.
  • Maintained up-to-date knowledge of local market information.
  • Completed appraisals according to federal and USPAP guidelines.
  • Conducted research into values of area land and property to compile valuation reports.
  • Documented condition of each building by carefully photographing key features.
  • Appraised property values.
  • Used tape measures, compasses and rulers to assess sites for monetary worth.
  • Inspected similar properties to assess current market value.
  • Documented type, construction and measurements of each piece of property and collected required field evidence to support conclusions.
  • Stayed current with different lender standards and documentation requirements.
  • Scrutinized properties, both new and existing and maintained records of distinguishing traits for each.
  • Completed field inspections, structural measurements, records reviews and other historical assessments to make accurate judgments.
  • Reviewed properties within jurisdiction every year in order to update values and remove non-valid listings.
  • Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current.
  • Appraised residential and commercial properties as part of real estate transactions or legal proceedings.
Education and Training
Bachelor of Science: Business/Marketing, Expected in 05/1991
Tennessee Temple University - Chattanooga, TN
GPA:

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Resume Overview

School Attended

  • Tennessee Temple University

Job Titles Held:

  • Sales Relief Driver/Assistant Manager of Operations
  • Sales Relief Driver/Assistant Manager of Operations
  • Route Sales Driver
  • Real Estate Appraiser Trainee

Degrees

  • Bachelor of Science

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