rural mail carrier associate resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Focused individual with more than six years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Mileage Documentation
Route Planning
Mail Sorting
Insured Mail Procedures
High-Priority Mail
GPS Use
Reliable & Trustworthy
Planning & Organizing
Customer Service
People Skills
Friendly, Positive Attitude
Critical Thinking
Problem Resolution
Basic Math
Organizational Skills
Good Work Ethic
Active Listening
Conflict Resolution
Flexible Schedule
Training & Development
Experience
Rural Mail Carrier Associate, 06/2017 - Current Ricoh Americas Corporation – Mazomanie, WI,
Delivered mail to residents and business within assigned area.
Maintained accurate records of deliveries.
Handled undeliverable mail in accordance with established procedures.
Scanned labels on letters or parcels to confirm receipt.
Assisted customers by lifting heavy packages and placing parcels by front door or garage.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Obtained signatures for registered, certified and insured mail.
Sold stamps and money orders to mail customers along daily route.
Recorded address changes to redirect mail for residences or businesses.
Sorted mail, arranging in delivery sequence for distribution.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Sorted mail for delivery, arranging mail in delivery sequence.
Delivered various types of mail on routes according to strict timelines.
Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Used road maps or GPS to verify routes and designated addresses.
Provided change-of-address cards and other postal forms upon customer request.
Manager of Operations, 05/2007 - 06/2017 Rogers Memorial Hospital – Tampa, FL,
Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Published customer satisfaction results from feedback forms and correspondence.
Analyzed and controlled materials, supplies and equipment operational expenses.
Built strong operational teams to meet process and production demands.
Delivered positive customer experiences by implementing effective quality assurance practices.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Enforced federal, state, local and company rules for safety and operations.
Monitored resource use to achieve set goals within budget constraints.
Tracked and replenished inventory to maintain par levels.
Collected customer fees, managed refunds and provided complete sales documentation.
Addressed customer concerns with suitable solutions.
Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
Guided employees on understanding and meeting changing customer needs and expectations.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
Delivered high levels of customer service to facilitate smooth processes.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Recommended loan approvals and denials based on customer loan application reviews.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Performed daily maintenance of loan applicant database.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Approved loan within specified limits or referred to appropriate approval level.
Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
Met with applicants to obtain information for loan applications and answer questions about process.
Reviewed loan agreements to confirm completeness and accuracy.
Education and Training
High School Diploma: , Expected in 05/1995 - Vinita High School - Vinita, OK GPA: Status -
: General Studies, Expected in - Northeastern Oklahoma A&M College - Miami, OK GPA: Status -
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