Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5
  • Home: (555) 432-1000
  • Cell:

Experienced Router/Dispatcher with proven ability to work independently and maintain high levels of productivity. I am detail oriented with great communication skills and I have an extensive experience in transportation logistics, computerized routing, safety protocols and producers, manpower planning. Quick learner with the desire to grow skills.

  • Dependable independent worker
  • Excellent plan comprehension
  • Troubleshooting
  • Customer service skills
  • Good at following instructions
  • Utilizing scanner systems
  • Computer literate
  • Solid communication skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Strong work ethic
  • Team player
Initiated 9 new routes that reduced delivery time by 25%. Received Silver Star achievement award at Acme Paper in December 2015.
Router/Dispatcher, 07/2015 to Current
First TransitEast Falmouth, MA,
Oversee scheduling for the day-to-day activities of 45 transportation employees. Established transportation cost standards and economical shipping practices. Evaluated operational records and made scheduling adjustments to maximize efficiency. Monitored department performance data to identify and avoid potential risks. Forecasted manpower requirements based on daily workload. Build routes using Road-Net anywhere software. Monitor driver performance all day. Solve driver issues with deliveries and break-downs. Perform daily maintenance on Road-net anywhere. Reviewed new customer orders and requests and manually entered data into a centralized database. Communicate all emergencies and delays to customer service.
Router, 02/2015 to 07/2015
SyscoPlympton, MA,

Create all routes for next day deliveries.  Route customers base on time windows or special request.  Make sure that all manifest were ready for clerk to put on the driver clipboard. Send all Routes over to warehouse that selectors can load trucks. Reviewed new customer orders and requests and manually entered data into a centralized database.

Dispatcher, 06/2012 to 02/2015
FergusonUrbandale, IA,
Dispatch 30 drivers daily.  Daily monitoring of Road-net.  Enter customer orders for delivery.  Create routes using road-net.  Problem solve any issues drivers have during the delivery process.  Effectively communicate with drivers on an on-going basis.  Prepare all data entry confirmation of deliveries and returns.  Maintain courteous and efficient customer service.  Reconcile invoice for customer credits.  Daily use of AS400.  Ensure all driver inspection forms were completed.
Operations supervisor, 04/2008 to 06/2012
Marriott Vacations WorldwideSacramento, CA,
Oversaw scheduling for the day-to-day activities of 35 transportation employees. Reconciled daily inventory. Manually created shipments, assigned drivers and dispatched shipments. Forwarded client-related quality and service issues to the appropriate manager for resolution. Coordinated rush orders and order changes. Acted as a liaison between logistics, drivers and customers. Wrote weekly and monthly global transportation reports. Trained new employees quarterly. Cross-trained and provided back-up for other customer service representatives when needed.
Education and Training
Associate of Arts: Business Adminstration, Expected in 1995
Kingsborough Community College - Brooklyn, NY
High School Diploma: Business, Expected in 1993
Samuel J Tilden High School - Brooklyn, NY

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Kingsborough Community College
  • Samuel J Tilden High School

Job Titles Held:

  • Router/Dispatcher
  • Router
  • Dispatcher
  • Operations supervisor


  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: