- Montgomery Street, San Francisco, CA 9XXX5
- (555) 432-1000
- resumesample@example.com
Experienced Router/Dispatcher with proven ability to work independently and maintain high levels of productivity. I am detail oriented with great communication skills and I have an extensive experience in transportation logistics, computerized routing, safety protocols and producers, manpower planning. Quick learner with the desire to grow skills.
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First Transit – East Falmouth, MA,
Oversee scheduling for the day-to-day activities of 45 transportation employees. Established transportation cost standards and economical shipping practices. Evaluated operational records and made scheduling adjustments to maximize efficiency. Monitored department performance data to identify and avoid potential risks. Forecasted manpower requirements based on daily workload. Build routes using Road-Net anywhere software. Monitor driver performance all day. Solve driver issues with deliveries and break-downs. Perform daily maintenance on Road-net anywhere. Reviewed new customer orders and requests and manually entered data into a centralized database. Communicate all emergencies and delays to customer service.
Sysco – Plympton, MA,
Create all routes for next day deliveries. Route customers base on time windows or special request. Make sure that all manifest were ready for clerk to put on the driver clipboard. Send all Routes over to warehouse that selectors can load trucks. Reviewed new customer orders and requests and manually entered data into a centralized database.
Ferguson – Urbandale, IA,
Dispatch 30 drivers daily. Daily monitoring of Road-net. Enter customer orders for delivery. Create routes using road-net. Problem solve any issues drivers have during the delivery process. Effectively communicate with drivers on an on-going basis. Prepare all data entry confirmation of deliveries and returns. Maintain courteous and efficient customer service. Reconcile invoice for customer credits. Daily use of AS400. Ensure all driver inspection forms were completed.
Marriott Vacations Worldwide – Sacramento, CA,
Oversaw scheduling for the day-to-day activities of 35 transportation employees. Reconciled daily inventory. Manually created shipments, assigned drivers and dispatched shipments. Forwarded client-related quality and service issues to the appropriate manager for resolution. Coordinated rush orders and order changes. Acted as a liaison between logistics, drivers and customers. Wrote weekly and monthly global transportation reports. Trained new employees quarterly. Cross-trained and provided back-up for other customer service representatives when needed.
Kingsborough Community College - Brooklyn, NY
Samuel J Tilden High School - Brooklyn, NY
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School Attended
- Kingsborough Community College
- Samuel J Tilden High School
Job Titles Held:
- Router/Dispatcher
- Router
- Dispatcher
- Operations supervisor
Degrees
- Associate of Arts
- High School Diploma
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