residential real estate assistant resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules. Industrious and efficient offering proven resourcefulness and project management talents gained during 30+-years in banking and legal career. Smoothly coordinate documents, records and office operations. Monitor properties, organize contract paperwork and prepare promotions for each listing to support agents and help close deals. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Attentive and personable bringing 30+ years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

  • Meticulous Attention to Detail
  • Document and File Management
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Strong Organizational Skills
  • Task Prioritization
  • Professional and Courteous
  • Judgment and Decision Making
  • Research and Analytical Skills
  • Microsoft Office Suite
  • Office Equipment Operation
  • Verbal and Written Communication
  • Appointment Coordination
  • Writing and Editing Skills
  • Visitor Relations
  • Customer Service
  • Highly Efficient and Productive
  • Clear Communication
  • Correspondence Writing
  • Problem Solving
Work History
01/2009 to 01/2014
Residential Real Estate Assistant Prologis Las Vegas, NV,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
01/2002 to 01/2009
Commercial Lending Assistant and Supervisor Colonial Bank City, STATE,
  • Supported complete and accurate loan file documentation.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Produced and submitted completed loan packages to title and escrow professionals.
  • Conducted pre-funding and funding activities for monthly applications.
  • Filed completed loan applications with underwriting and made approval or denial recommendations.
  • Reviewed and validated details of loan applications and closing documentation.
  • Conducted pre-funding and funding activities for monthly applications.
03/1997 to 11/2001
Real Estate Paralegal McLin & Bunsed City, STATE,
  • Prepared legal property descriptions for use in transactions.
  • Reviewed title exceptions, coordinated due diligence activities and reviewed and prepared sale and loan documents.
  • Communicated pertinent information to clients via phone, email and mail.
  • Reviewed Deed of Trust and Title Commitment documents.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Performed administrative tasks, including revising and finalizing letters and memos.
  • Produced legal documents, including contracts and real estate closing statements.
  • Reviewed and interpreted site plans, maps and blueprints
  • Organized contracts and closing documents for rentals and purchases
Expected in 05/1970
: Business Administration
West Tennessee Business College - Jackson, TN
Expected in 05/1969
High School Diploma:
Humboldt High School - Humboldt, Tennessee,

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Resume Overview

School Attended

  • West Tennessee Business College
  • Humboldt High School

Job Titles Held:

  • Residential Real Estate Assistant
  • Commercial Lending Assistant and Supervisor
  • Real Estate Paralegal


  • High School Diploma

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