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Replenishment Associate Resume Example

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REPLENISHMENT ASSOCIATE
Summary

Bilingual Team Member able to smoothly handle everything from evaluating shipments to checking out customers. Excellent communication skills and strong commitment to teamwork. Devoted to keeping customers satisfied and loyal by providing current, well-organized stock with updated promotional pricing. Online app assistant and welcoming guest too the store also telling them thank you for shopping in the store as they leave

Skills
  • Inventory replenishment
  • Perfect attendance record
  • Flexible schedule
  • Reliable and dependable
  • Dedicated team player
  • Organized
  • Work with cash registers
  • Communicate well with customers on and off the phone
  • Great phone Etiquette
  • Work great with other team members
  • ‘Temper control
  • Stand for long period of time
  • Able Too speak two language ( Spanish and English)
  • Technology knowledge
Experience
Replenishment Associate / MichaelS Arts And Crafts - Oklahoma City, OK04/2018 - Current
  • Updated computer system using hand scanners.
  • Sign people up for michaels app
  • And help them navigate through the app
  • Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
  • Maintained an organized and correctly rotated stockroom.
  • Built displays and end caps to highlight merchandise and increase sales.
  • Restocked end caps, displays, shelves, bins and racks with new merchandise in an attractive manner.
  • Assessed floor displays to determine which merchandise required restocking.
  • Replenished inventory with focus on addressing customer needs.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Used RF GUN and IPAD equipment to pull items from stock and add to store shelves and bins.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Bent, lifted, opened, and moved BOXES products weighing up to 55pounds.
  • Checked shelves in ALL department to ascertain which merchandise required replenishment.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Operated office equipment and technology, including RF GUN, IPAD and COMPUTER.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures,
Cashier / H&H Shooting Sports - Oklahoma City, OK01/2017 - 03/2018
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns
  • Maximized customer satisfaction by providing assistance withpurchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving register issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
Epic Charter High School - Oklahoma City, OK05/2016High School Diploma
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Resume Overview

Companies Worked For:

  • MichaelS Arts And Crafts
  • H&H Shooting Sports

School Attended

  • Epic Charter High School

Job Titles Held:

  • Replenishment Associate
  • Cashier

Degrees

  • Epic Charter High School - Oklahoma City, OK 05/2016 High School Diploma

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