I'm professional a hard worker and in open to start anytime. I take direction very easily and I love to be directed to lean and soak up as much information to my job skill as assigned
Skills
Customer Service Customer Support Customer Service Training Answering Phones
Customer Service Oriented Retail Sales Sales Incentive Sales Targets Telemarketing Best Practices
Staffing Operations Safety Standards Quality Program Inventory Inventory Management
Training Initiatives Training Programs Audit Audits Disability Incentive Programs Marketing
Recruitment JOB Scheduling Strategy Planning Regulatory Compliance Maintenance Microsoft Word
Experience
04/2023 to 05/2023
Remodel AssociateChip Cookies – Provo, UT,
Responsible for arranging shelves to match upc codes and make sure all the rows were in order, was able to bring down
from the top shelf for restalking and keeping my
area clean
Was responsible for customer service and making sure I answered the customers questions and inquiries, I paged the
right people in the right departments when necessary
Was able to effectively supervise the cleaning of the bank machine they utilized for the money and cash registers
I
emptied the cart I used for my work area by cleaning
it off and putting back any merchandise that needed their right spot
06/2019 to 03/2023
DriverMtm, Inc. – Charlotte, NC,
Established long-term customer relationships through prompt and courteous service
I had a 4.9 stars from the customer
service I provided as well as close to my goal for obtaining a degree in college for business 101
Accurately updated personal logs and business tracking documents in accordance with deadlines that were intended for
reacureacurences for tax deadlines
Ensured that products were delivered on time in order to provide exceptional customer service
Customers and supervisors were informed of all emergencies, weather delays, and carrier schedule changes
Generated a steady stream of referrals and repeat business by providing friendly and prompt service
Answered, scheduled, and responded to reservation calls at specific times and locations.
06/2012 to 02/2014
Program ManagerLend Lease Group – Chicago, IL,
Oversaw daily tasks such as recruitment, office maintenance, and inventory management
Managed senior-level lawyers in working across all functions of program
Had professional interactions with customers, peers, and government employees and lawyers which aided in the
development of clear communication and active listening
skills
Incorporated
Was in charge of the social security]department's resources and assets to ensure that they were compliant with industry
standards and government regulations
Create and maintain structures and systems that enable community volunteer staff members to effectively carry out the
mission, goals, and objectives of the organization
Ensure that programs adhere to the established values and standards
Created tools and benchmarks to improve team performance and monitor production
Solved problems and provided solutions to customers by communicating requirements to subordinates
Directed as many as three simultaneous projects in social security disability resulting in a 100% increase in business
opportunities
Assisted attorney"s by answering phones, responding to guest inquiries, and providing information about the club's
services during downtime.
to
General Manager – , ,
Organized several leadership workshops to teach team members about productivity best practices
Created sales incentive programs to motivate employees to achieve their objectives
Drove organizational goals by identifying and solving complex strategy problems in a timely and effective manner
Helped with regulatory compliance by supervising all audits to ensure protocol compliance
Collaborated with support teams to resolve issues in the areas of product, service, and accounting
Developed systems and procedures to improve the quality and efficiency of operations and delivered business strategy
Was the driving force behind the implementation of improved training initiatives for all levels of the organization
Was the driving force behind the implementation of improved training initiatives for all levels of the organization
Job scheduling and crew assignments based on daily requirements
Aided top-level decision-making and strategy planning by cultivating positive relationships with senior executives and
acting as a key advocate for various personnel
issues
Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy
Improved operational success by employing effective staffing, providing excellent training, adhering to safety regulations,
and providing prompt customer service
Gymnastics coach
Collaborated with coaches, students, and administrators to run a high-quality program
Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage
Oversaw challenging practice sessions aimed at improving athletic abilities and teamwork
Individual knowledge, skills, and game strengths were evaluated, and team positions were assigned to maximize talent
areas
Demonstrated a strong commitment to safety standards
Devised efficient practice schedules and arranged for the necessary facilities and equipment
Devised lesson plans and routines for individual students in order to meet their unique needs
Put in place exercise and training programs that improved individual and team performance
Instacart Shopper
Followed through on all critical inter-departmental escalations to increase customer retention rates
Through the use of effective marketing strategies, I was able to exceed my sales targets
Customer service training processes were implemented and developed by me
Customer requests for products, services, and company information were handled by me
Provided primary customer support to internal and external customers in a fast-paced environment
Continually improved my sales abilities and product knowledge in order to provide excellent service and meet quotas
Provided exceptional customer service to every ...
Education and Training
Expected in 06/2023 to to
GED: Edmond Memorial High SchoolEdmond - , OK GPA:
Expected in to to
GED: Edmond Memorial High School - Edmond, Oklahoma GPA:
Expected in to to
: associate's
Rose State College - Midwest City, Oklahoma GPA:
Expected in to to
: Rose State - , OK GPA: Some closes to having an associate's
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