Experienced [LockBox Processing] with over [20] years of experience in [Remittance Processing]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Ambitious [Remittance Processing Associate II ] with [17] years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering [20] years of experienceul team. providing quality administrative support to clients.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successf
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- (Lock box) Wholesale/Retail, Customer Service, Processes incoming from customers and branches Prepares incoming branch work and various customer deposits for Image Mark Processing within established procedures and deadlines Verifies transaction envelopes are emptied of all items, including blank courtesy deposit slips Inputs customer information, balances, captures, and rejects items from various banks Trained new hires Responsible for credit card payments/Virtual merchant Operated OPEX-150 and OPEX-51 Quality control Medical accounts, Japanese accounts and Validation Fusion accounts
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance records, consistently arriving at work ready to start immediately.
- Developed team communications and information for [customers accounts].
- Maintained an excellent attendance record, consistently arriving to work on time.
- Assigned and managed workflow, trained new hires, acted as the supervisor's backup Verified and approved various documents and transactions Processed customers' deposits by inputting, editing, and balancing transactions using image computer Sorted incoming courier work, scanned work into incoming mail database Operated S-3000 and DP-500 check transport.
- Completed data entry tasks with accuracy and efficiency.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Evaluated source documents to locate information needed for each data entry field.
- Managed large data projects, including workflow scheduling, data entry and accuracy verification.
- Organized, sorted and checked [Customer information] input data against original documents.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Identified data entry errors and reported to necessary departments.
- Verified accuracy of data before transcribing.
- Entered numerical data into databases with speed and accuracy using a 10-key pad.
- Maintained records by creating monthly reports, closing terminated records and performing chart audits.
- Maintained quality levels above prescribed minimums to support team productivity and efficiency.
- Prepared overall totals for cashing, extraction, and transmission Performed clearing, rejection, and re-entry function using clerk processing control system Performed batch release, balanced and distributed sheet totals.
- Built and deployed plans, reports, validation procedures and entry processes for data management needs.
- Developed team communications and information for [Customers] meetings.
- Developed data management plans and reports, validation procedures and data entry processes.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Member, Small Business Association (2008 - present)
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School Attended
- Mark Keppel High School
Job Titles Held:
- Remittance Processor Associate II
- Data Entry Specialist
- Data Management Specialist
Degrees
- High School Diploma
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