Relationship Banker 1 resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Mail processing
  • Stocking and Replenishing
  • Product and service sales
  • Customer satisfaction
  • Cash Management
  • Cash Handling
  • Mail handling
  • Sales expertise
  • Point of sale operation
  • Telephone etiquette
  • Relationship building
  • Bookkeeping
  • Sorting and labeling
  • Google Workspace
  • Excellent Communication
Work History
Relationship Banker 1, 05/2022 - Current
Ephrata National Bank City, STATE,

I have been working as a teller at the ENB in both the Lititz and Manheim branches. I have been learning all that comes with being a banker such as policies, procedures, and most importantly working with the customers!

Learned how to process deposits and withdraw transactions, cashiers checks, savings bonds, safe deposit boxes, closing accounts, cash transfers, opening the night deposit box, and then processing those transactions. Going in and out of the vault, counting and balancing my drawer throughout the day, selling ENB services that we offer to our customers. I am currently the highest ranked with my referrals in my office. I have helped, a few times, with servicing the ATM. Worked in Denver ENB and also the Ephrata ENB branch to help them out on my scheduled days off since they are short staffed and needed the help. I am always willing to help whenever I can.

UPI Clerk, 02/2021 - 04/2022
Lebanon County City, STATE,

Review documents such as Deeds, Mortgages, Satisfaction, plans, any documents that contain information regarding residential, commercial, land. Make sure documents sent to be recorded with Recorder of Deeds are correct, Ex. UPI #'s are on front page of documents and are correct, Names are correct, and spelled correctly, address is correct and spelled correctly and Municipality is correct and spelled correctly. Examine all pages of documents to make sure every page is consistent and correct. I would deny any document that was not correct and give them quick explanation on how to fix document.

Answering phone calls, either transfer those call to Assessors, or the Boss. Also get phone calls that need to be directed to another department in Courthouse and would help those customers so would have correct department. Have Appraisers, Lawyers, Banks who would call and need information on specific property and would give that information to them, or may need Plot Plan or Property Card, so I would email those items to them along with invoice for payment.

I take in money for transaction, total days earning. At end of week would total all money, balance book and send money to treasurers office.

Customers would come into office to get information on properties, Would help them at computers and answer any other questions may have.

SSA Clerk, 08/2009 - 12/2020
United States Postal Service City, STATE,

As clerk for postal service, help customers at window with stamps, money orders, weighing packages and giving them best options for mailing, helping customers with packing packages, with selling more products. Passport trained and able to accept and process passports for customers.

Was Officer in Charge at 2 different Post Offices, which means acting as Postmaster/Manager. Was responsible for carriers, making sure carriers had everything needed to do job. Would do Payroll, and enter data daily on computer. Have done route inspections for 2 carriers. Sort mail for carriers, PO Box section, then would put mail in PO Boxes. Pay bills, ordering supplies on computer. Scanning bar-codes at certain times during day.

Multiple training for Credit Card fraud and how to prevent, checking card readers everyday to verify not been tampered with. Multiple training's for Money Orders, protecting stolen, altered or even questionable transactions. Customer service training's. Worked for Federal Government which requires to have back ground checked, finger printing.

Would also do yearly 2nd grade School tour. Have kids come into office, walk them around and explain all about the United States Post Office and all cool items.

Over years with Post Office was able to have wonderful relationship with all customers. Best part of Job!

High School Diploma: , Expected in 06/2001
Wellsville Central School - Wellsville, NY,

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Resume Overview

School Attended

  • Wellsville Central School

Job Titles Held:

  • Relationship Banker 1
  • UPI Clerk
  • SSA Clerk


  • High School Diploma

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