Registered Medical Assistant Resume Example Novant Health Primary Care East Rowan

Cassie

Haynes

Professional Summary

A eager and level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support inpatient care. Works well in fast-paced environment with exceptional skills in efficiency, multi-tasking, and adaptable to new concepts and systems. Highly motivated and committed Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills

Monitoring patient progress
Blood pressure
Follow-up skills
EKGs
Patient care
Problem Solver
Quality assurance
Vital signs
Administrative support
Team building
Scheduling
Employee training and development
Workflow planning
Documentation and control
Scheduling and calendar management
Customer relations and communications
Healthcare Coding
Patient Care
Understanding of Medical Ethics
Managing Patient Records
Insurance Knowledge
Medical Records Review
Prescription Filling

Understanding of Medical Terminology
Physician/ Nurse Practitioner assistance
Communication skills
EMR / EHR
Completing insurance forms
Phlebotomy
Patient Assessments
Diagnostic equipment expertise
Regulatory Compliance
Organization
MS Office
Business operations
First Aid/CPR
Provider Relations
ICD 10 Coding
Sanitation Procedures
Quality Control Data Analysis
OSHA Compliance
Laboratory Equipment Handling
Infection Control and Aseptic Procedures
Patient Care Documentation
Specimen preparation
Maintaining equipment
Direct Patient Care

Education

Rowan Cabarrus Community CollegeSalisbury, NC1999CNA 1 And CNA II

East Rowan High SchoolSalisbury, NC1998High School Diploma

American Medical Technology04/2019Registered Medical Assistant-AMT

Work History

Novant Health Primary Care East Rowan- Registered Medical Assistant
Rockwell, North Carolina10/2016 - Current

Collected and documented patient medical information such as blood pressure, weight, temperature, heart rate,and O2 saturation.
Prepared and administered medications to alleviate patient symptoms.
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Taught patients about medications, procedures and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and allergies.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collected all pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physician/ Nurse Practitioner.
Placed laboratory tests and scan results in EMR for provider review.
Cross-trained in front-office procedures to back up reception staff.
Triage patients in-person and via telephone to help optimize clinical resources.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared patients for electrocardiograms, suture/staple removal, sterile procedures, and dressing changes.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin A1c levels after basic finger sticks, urinalysis, and PT/INR for coumadin monitoring.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Measured patient spirometry.
Offered age-appropriate patient care before, during and after exams.
Attended required training, education and meetings.
Overseer of North Carolina State Vaccines for office.
OSHA compliance

Novant Health Primary Care South Rowan- Office Assistant
China Grove, NC06/2013 - 10/2018

Prepared and administered medications to alleviate patient symptoms.
Entered procedure codes and diagnosis codes into medical billing software.
Called and faxed pharmacies to submit prescriptions and refills.
Ensured confidentiality of medical records relating to clients' treatment.
Aided with prescription refill requests.
Sanitized, restocked and organized exam rooms and medical equipment.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Cross-trained in front-office procedures to back up reception staff.
Triaged patients in-person and via telephone to help optimize clinical resources.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Oriented and trained new staff on proper procedures and policies.
Prepared examination rooms by cleaning surfaces, replacing table paper and clearing out any trash.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures and care plan instructions.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physician/Nurse Practitioner.

Farrington Family Medical Center- Novant Health- Medical Office Assistant
Salisbury, NC05/2003 - 06/2013

Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared and administered medications to alleviate patient symptoms.
Entered procedure codes and diagnosis codes into medical billing software.
Called and faxed pharmacies to submit prescriptions and refills.
Ensured confidentiality of medical records relating to clients' treatment.
Aided with prescription refill requests.
Sanitized, restocked and organized exam rooms and medical equipment.
Scheduled, rescheduled and handled cancelled appointments for patients.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures and care plan instructions.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Reviewed and sent medical records to other physicians upon request.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Rowan Regional Medical Center- Critical Care Technician
Salisbury, North Carolina10/1998 - 05/2003

Evaluated patient vital signs and status to determine care needs, using pulse oximeters and electronic vital sign machines.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Provided targeted care and treatment to critical patients.
Delivered outstanding patient care in intermediate critical care units.
Collaborated with hospital and facility staff to provide correct patient treatments.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Handled incoming calls per 12 hour shift to address customer inquiries and concerns.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided patients with personal hygiene assistance by giving bedpans, baths, and assisting with travel to bathroom.
Cared for average of 10 patients per 12 hour shift in critical care unit, delivering high-quality, efficient support to meet all needs.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Furthered skills by actively taking part in employee training and taking classes in subjects to improve skills.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Carried out front office duties utilizing data entry skills in framework of medical database.
Maintained unit supplies inventory by checking stock and ordering new supplies as needed.
Organized paperwork such as charts and reports for unit patients and patient needs.

Resume Overview

Companies Worked For:

Novant Health Primary Care East Rowan
Novant Health Primary Care South Rowan
Farrington Family Medical Center- Novant Health
Rowan Regional Medical Center

School Attended

Rowan Cabarrus Community College
East Rowan High School
American Medical Technology

Job Titles Held:

Registered Medical Assistant
Office Assistant
Medical Office Assistant
Critical Care Technician

Degrees

CNA 1 And CNA II
High School Diploma
Registered Medical Assistant-AMT

Registered Medical Assistant Resume Example

Resume Score: 80%

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