Dependable medical team member with 15 years of experience in medical office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Skills
Medical Records Management
Multitasking and Prioritization
Pharmacy Relations
Medication Administration
Experience
07/2022 to Current
Registered Medical AssistantAtrium Health – Huntersville, NC,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Responded to patient callbacks and phone-in prescription refill requests.
Measured vital signs and took medical histories to prepare patients for examination.
Labeled and completed lab requisitions using ICD and CPT coding.
Cleaned and maintained medical equipment following procedures and standards.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Documented notes during patient visits.
09/2017 to 06/2020
Registered Medical AssistantAtrium Health – Davidson, NC,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Recorded vital signs and medical history for 40 patients each shift.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Labeled and completed lab requisitions using ICD and CPT coding.
Documented notes during patient visits.
Measured vital signs and took medical histories to prepare patients for examination.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Responded to patient callbacks and phone-in prescription refill requests.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
03/2005 to 04/2010
Mental Health ProfessionalThe Mentor Network – North Saint Paul, MN,
Adhered to HIPAA confidentiality requirements by safeguarding files.
Created client treatment plans based on assessments and goals.
Referred clients to external resources for additional support.
Collected client information through interviews, observations and tests.
Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
Developed treatment plans based on client mental and physical conditions.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Documented service plans, treatment reports and progress notes.
Education and Training
Expected in 05/2017 to to
Associate of Science: Medical Assisting Lewis And Clark Community College - Godfrey, IL GPA:
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