Registered Medical Assistant resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Skills
Willingness to Learn
Vitals Collection and Documentation
Multitasking and Prioritization
Time Management
Clear Communication
Critical Thinking
Cleaning and Sanitizing
Flexibility and Adaptability
Decision Making
Relationship Building
Microsoft Office
Multi-line Telephone System Operation
Mobility Assistance
Medication Administration
Appointment Scheduling
Treatment Room Preparation
Check-In and Check-Out Procedures
Problem Anticipation and Resolution
Basic Math
Conflict Resolution
Payment Processing
Supply Management
Experience
Registered Medical Assistant, 05/2021 to Current Dean Health – Baraboo, WI,
Helped clients with personal needs from exercise to bathing and personal grooming.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Assisted with meal planning to meet nutritional plans.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Monitored vital signs and medication use, documenting variances and concerning responses.
Laundered clothing and bedding to prevent infection.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Supported bathing, dressing and personal care needs.
Followed safe lifting and transferring techniques to transport residents.
Provided ongoing compassionate patient care for each client.
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Registered Medical Assistant, 01/2016 to 01/2022 Dean Health – Monroe, WI,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Responded to patient callbacks and phone-in prescription refill requests.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Caregiver, 04/2012 to 06/2015 Belmont Village – Atlanta, GA,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Monitored vital signs and medication use, documenting variances and concerning responses.
Supported bathing, dressing and personal care needs.
Followed safe lifting and transferring techniques to transport residents.
Reported concerns to nurse supervisor to promote optimal care.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Education and Training
: Registered Medical Assistant, Expected in 08/2015 Fayetteville Technical Community College - Fayetteville, NC GPA:
High School Diploma: , Expected in 06/1993 Patchogue-Medford High School - Medford, NY GPA:
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