registered medical assistant resume example with 9+ years of experience

Jessica Claire
Medical Office Assistant
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Bilingual Health Information Management highly knowledgeable in electronic health records software and recruiting and onboarding new employees. Communicative professional working collaboratively with departments to minimize risk and effectively resolve issues. Looking to take on a challenging role with an established organization.

Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

  • Cleaning and Organizing
  • Processing Specimens
  • Clinical and Operational Judgement
  • Medical Records Management
  • Operating EKG Equipment
  • Patient Relations
  • Problem Anticipation and Resolution
  • Completing Insurance Forms
  • HIPAA Compliance
  • Insurance Claims
  • Recording Vital Signs
  • Medical Billing/Coding
Work History
Registered Medical Assistant, 06/2015 - Current
Kinetix Shelbyville, MI,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
Receptionist, 05/2014 - Current
Cambridge Associates Llc San Francisco, CA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Transcribed phone messages and relayed to appropriate personnel.
Billing Assistant, 05/2014 - Current
Dermtech, Inc. San Diego, CA,
  • Produced and mailed invoices, payment reminders and financial notices.
  • Received, sorted and distributed incoming mail.
  • Contacted customers and third party payers to pursue payments.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Compiled and tracked outstanding balances owed to medical facilities.
  • Processed billing calls and answered questions from patients and third-party carriers.
  • Corrected, completed and processed claims for multiple payer codes.
  • Processed online and paper appeal submissions and refund requests.
File Clerk, 08/2012 - 05/2014
Encore Capital San Diego, CA,
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Examined, categorized and sorted incoming documents.
  • Located missing file materials to help teams meet project deadlines and avoid lost man-hours.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Gathered, sorted and scanned documents to enter into computer system.
  • Organized documents by color coding, classifying and indexing under special headings and categories.
Associate of Science: Health Information Management, Expected in 05/2021
Spokane Community College - Spokane, WA
Status -
English :
Native or Bilingual:
Negotiated :
Spanish :
Native or Bilingual:
Negotiated :

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Resume Overview

School Attended

  • Spokane Community College

Job Titles Held:

  • Registered Medical Assistant
  • Receptionist
  • Billing Assistant
  • File Clerk


  • Associate of Science

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