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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Empathic, effective and motivated Registered Medical Assistant able to combine clinical experience with compassion to meet the challenges facing today's healthcare organizations. Looking to join medical team dedicated to upholding highest standards of patient care.

Skills
  • Medical records management
  • Regulatory compliance
  • Medication administration
  • Direct patient care
Experience
Registered Medical Assistant, 08/2004 - 05/2020
Kinetix Ray, MI,
  • Used Cerner software to process patients charts. I verified DOB, Did full intake to capture all ACO measures. Ht. Weight ,Depression screening, Infectious Disease screening for Covid19 , updated medication list, Verified pharmacy, I proposed refills, took care of referral request to specialty offices as requested by physician and or patient. I did Chart prep for my Patients, and send out any records as requested by specialty offices.
  • Prepared treatment rooms for patients, including cleaning surfaces such as exam tables, instruments, chairs, countertops, BP cuffs , pulse ox after every use and restocking supplies. Made sure all pertinent handouts were available for the Clinicians.
  • Led patients to exam rooms with a smile, asked them how their day was going to get to know my patients not only as a customer but as a person , answered general questions and prepared patients for physician by explaining process.
  • Assisted patients in preparation for examinations, gowned if necessary for exams, reviewed physicians orders and did two step verification for any vaccines, EKG's, wound care, took care of all check outs that included printed patient education handouts, printed RX's to take to pharmacy and or proposing refills to send out by E-script , give paper copy of referral to their specialty office, printed and handed any lab orders for SQL to draw labs outside or inside of facility.
  • Educated patients about medications, procedures and physician's instructions such as when to have their next follow up appointments, when to get their labs done, imaging, MRI's CT's
  • Working for 16 + years with Geriatric patients I often shared their tears when they shared a loss of a spouse or a loved one, or saw the fear in their eyes when they shared their experience of hallucinations due to their new onset of Alzheimer's or Dementia, or how they had a fall and come in bruised and hurting it made me very empathetic to their fears and hurt. Working with all those amazing Patients made me extremely happy .
  • Recorded vital signs and medical history for 25-32 patients per day I am use to a heavy day a busy practice.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Contacted pharmacies to submit and refill patients' prescriptions. I took care of all incoming calls on my desktop, called patients back to get more details on their concerns or request. I called 911 as needed, I called ER for admits, I spoke with adult protective services if needed as per physician, I spoke with the Sheriff when they called to report a Death notification. I called patients with results and new instructions per physicians
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function test, POC Testing , AIC , BS finger stick, suture removals, suture placement, assist6d in minor surgeries.
  • I worked urgent care also for 6 years, I am use to a heavy work flow
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Helped residents achieve their Fellowship program and submit their reviews to their Fellowship program director.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Positioned patients for optimal comfort before procedures.
Medical Assistant, 03/2003 - 08/2003
Ftmc Norwalk, OH,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored patient stability by checking vital signs and weight.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained and calibrated lab instruments and equipment.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Sterilized medical equipment after each procedure.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant, 10/2001 - 08/2003
Ftmc Sandusky, OH,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Recorded vital signs and medical history for 80 + patients per day, this was an urgent care facility, heavy work flow. assisted in minor surgeries, lacerations, Drug Testing, Splints, Venipunctures, Ear lavage
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored patient stability by checking vital signs and weight.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Scheduled appointments for patients via phone and in person.
  • Maintained and calibrated lab instruments and equipment.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Answered appointment calls.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Sterilized medical equipment after each procedure.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Positioned patients for optimal comfort before procedures.
Medical Assistant/Physical Therapy Aide, 10/1992 - 04/1997
Irwindale Industrial Clinic City, STATE,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests. I performed Treadmills, Titmus eye exams, Snellen eye exam, Respiratory Mask Fit Testing, Drug screens for pre employment exams, Probable Cause drug testing , Hair Collection drug testing, Certified(BAT) Breath alcohol tech. for probable cause and pre employment exams, body fat analysis, assist in physical exams, teach proper lifting technique, physical therapy assistant, used tens units, heat pads, massaged patients, did range of motion therapy, wax therapy, chain of custody protocols for drug testing collections and forms.
Education and Training
High School Diploma: , Expected in 06/1984
-
Bassett High School - La Puente, CA,
GPA:
: Medical Assisting, Expected in 12/1989
-
Watterson College - West Covina, CA,
GPA:

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Resume Overview

School Attended

  • Bassett High School
  • Watterson College

Job Titles Held:

  • Registered Medical Assistant
  • Medical Assistant
  • Medical Assistant
  • Medical Assistant/Physical Therapy Aide

Degrees

  • High School Diploma

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