Dedicated and empathetic RMA. Current Registration with AMT ID #270839. Offering 13 years of experience in direct patient care, front and back office. Committed to the highest level of patient care and satisfaction. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other Healthcare Professionals.
Skills
CPR Certified
Medication/Vaccination administration
Front Office Experience
Obtaining prior authorizations
Proficient in EPIC EMR
Vital signs monitoring
Patient Assessment
Appointment Scheduling
Chart Documentation
HIPPA and OSHA Compliant
Spirometry/EKG
Venipuncture and phlebotomy
Experience
02/2022 to Current
Registered Medical AssistantSouthern Health Partners – Darlington, SC,
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
09/2020 to Current
Registered Medical AssistantSouthern Health Partners – Dayton, TN,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Recorded vital signs and medical history for 80+ patients each shift.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Helped residents achieve program goals and increase independence.
07/2009 to 09/2020
Registered Medical AssistantSouthern Health Partners – Delaware, OH,
Proficient in EPIC EMR Software
Conducted insurance verification and pre-certification and pre-authorization functions needed for medications,diagnostic testing or procedures.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed preliminary physical tests to accurately record results in patient’s chart to include Spirometry.
Administered nebulizer treatments
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
07/2009 to 07/2010
Registered Medical AssistantSouthern Health Partners – Glasgow, KY,
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Performed preliminary physical tests to accurately record results in patient history summary.
Organized charts, documents and supplies to maintain team productivity.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Education and Training
Expected in 07/2009 to to
Registered Medical Assistant Certification: Medical Assisting Lincoln Technical Institute - Allentown, PA, GPA:
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