real estate sales associate resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Lifestyle and Wellness Professional offering over 30 years of experience. Disciplined and industrious with top managerial, communication and people skills. Friendly, efficient and devoted to maximizing customer satisfaction with exceptional service and support. Professional in assessing customer needs using strong listening skills. Skilled in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Smoothly manages workflow and a strong team player. Adept at providing personal fitness coaching, group wellness classes, exercise monitoring, nutrition, mindfulness, self-care guidance, and loves using creativity to help individuals find positivity.

  • Excellent Customer Service
  • Attention to detail
  • Excellent listener
  • Team player
  • People Skills
  • Positive Attitude
  • High-energy attitude
  • First Aid/CPR
  • Senior activities experience
  • Group classes
  • Personalized coaching
  • Yoga Teacher
  • Meditation Teacher
  • Inspirational Speaker
  • Activity organization
  • Event planning
  • Calendar management
  • Reliable and trustworthy
  • Cold calling
  • Photography and Video / Editing
  • Marketing
  • Digital Marketing
  • Social Media
  • Market research
  • Sales Forecasting
  • Client relations
  • Sales development
  • Client relationship management
  • Networking and business development
  • Sales strategies
  • Organization
  • Report generation
  • Report creation
  • Product organization
  • Customer relations
  • Schedule mastery
  • Promotional support
  • Retail sales customer service
  • Project management abilities
  • Technologically savvy
  • Inbound and Outbound Calling
  • Call Center Operations
  • Conflict mediation
  • Quality assurance controls
  • Courteous demeanor
  • Business development understanding
  • Sales expertise
  • Microsoft Office expertise
  • Adaptive team player
  • Problem-solving abilities
  • Communication
  • Team building
  • Time management
  • Networking
  • Recruiting and hiring
Founder, 1988 to Present
Collins Community Credit Union, ,
  • Founded the company to provide lifestyle and wellness services to luxury residential communities and spas.
  • Provided services for over 20 luxury residential communities and spas throughout NY, NJ and FL.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Worked closely with property managers, establishment managers and board members.
  • Created monthly group class schedules and other activity schedules.
  • Managed a team of 20+.
  • Created highly successful marketing and branding strategies to spearhead entry into market.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Directed hiring and training of new department managers and instructors to drive organizational improvements.
  • Collaborated with other lifestyle brands.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
  • Communicated with industry partners to build valuable relationships and achieve operational targets.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Coordinated plans and specific event needs with internal personnel.
  • Secured event sponsorships and auction items for charitable initiatives.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Coordinated vendors, timelines and budgets for events.
  • Managed payroll for all employees.
Founder, 2013 to Present
Collins Community Credit Union, IA,
  • Fitness-infused Yoga method created for high-performance lovers (like myself) and teach them to find balance body, mind and spirit.
  • Managed a team of 20.
  • Worked closely with active adults and seniors to help maintain daily balance and other mind and body strengths.
  • Volunteered at local churches and family centers guiding community members in living healthier lifestyles, yoga, chair yoga, fitness for adults and children.
  • Educated students about proper form to maintain safety and maximize benefits of different positions.
  • Created curriculums for different skill levels to offer exceptional service to students.
  • Improved health and well-being of class participants by instructing on healthy lifestyles, food choices, proper movement and posture.
  • Led exercise routines in-person, remotely via pre-recorded videos and conferencing software.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Discussed diverse yoga disciplines and specific poses with students.
  • Cultivated and maintained strong member relationships by providing individualized service.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Upheld safety standards, adhered to compliance requirements and attended continuing education courses to maintain credentials.
  • Partnered with local businesses to offer yoga and meditation classes.
  • Helped people of different physical abilities meet fitness goals with customized classes.
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Worked out specific muscle groups and body systems with well-designed routines.
  • Managed issues and provided excellent customer service.
  • Successfully completed training initiatives, increasing customer loyalty.
Real Estate Sales Associate, 12/2015 to Present
Keller Williams TownlifeCity, STATE,
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Applied various methods to build client base, including networking, email, and social media.
  • Generated lists of properties comparable with buyers' needs and financial resources.
  • Cultivated relationships with bankers, appraisers, lenders, developers, architects, and designers establishing long-term relationships.
  • Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
  • Conferred with escrow companies, lenders, and home inspectors, meeting terms and conditions prior to closing dates.
  • Executed open house events and prepared homes for clients arrival.
  • Maximized customer savings by effectively negotiating buyer and seller contracts.
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Generated list of properties to meet specific client needs.
  • Represented buyers and sellers in major real estate transactions.
  • Accompanied buyers during property inspections.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Assisted homeowners with relocation and moving services after sale of each home.
  • Offer excellent customer service,
Real Estate Sales Associate, 04/2006 to 2011
Robert Deruggiero Real EstateCity, STATE,
  • Applied various methods to build client base, including networking, email, and social media.
  • Generated lists of properties comparable with buyers' needs and financial resources.
  • Advised sellers on making homes more appealing to buyers in competitive marketplace.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Counseled customers on market current status for residential and land markets.
  • Identified potential buyers through cold calling.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Helped homeowners and homebuyers sell or purchase residential and/or commercial properties predominantly in the Hudson County, NJ areas.
  • Determined best mortgage options to help clients obtain financing at best rates and terms.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, surveys, closing statements.
  • Generated list of properties to meet specific client needs.
Residential Health Club and Spa Manager, 1993 to 1999
Milford Management - Top Of The One & Club 30City, STATE,
  • Recruited and hired qualified candidates to fill open positions.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Managed scheduling for 40+ employees to optimize productivity.
  • Managed daily operations, including indoor pool, group fitness classes, personalized training classes, resident activities, client relations, membership sales, equipment maintenance, and IT.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Completed daily sales reports.
  • Employed active listening to remedy employee conflicts.
  • Implemented personalized training to each employee, providing guidance and information to strengthen skills needed to accomplish tasks.
  • Encouraged employees to voice concerns and share opinions without fear of reprisal, promoting positive and conducive working environment.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Forecasted sales, allocated resources and managed labor to improve productivity.
  • Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
  • Formed and sustained strategic relationships with clients.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Implemented effective customer service surveys to encourage feedback.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Supported community outreach initiatives by partnering with local organizations.
  • Resolved members and guests issues efficiently to build loyalty.
  • Resolved members and guests issues by delivering excellent customer service and maintaining positive attitude.
Education and Training
Real Estate Sales License: Real Estate Sales Associate, Expected in 04/2006 to Kovats Real Estate School - Paramus, NJ,
Associates Degree: Marketing And Communications, Expected in 12/1992 to Fashion Institute of Technology - New York, NY
Certification: Professional And Healthy Life Coach, Expected in 2019 to Transformation Academy - ,
Master Certification: Reiki Master, Expected in 2018 to Natural Healer - ,
Certificate: Yoga , Expected in 2001 to YogaFit - ,

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Resume Overview

School Attended

  • Kovats Real Estate School
  • Fashion Institute of Technology
  • Transformation Academy
  • Natural Healer
  • YogaFit

Job Titles Held:

  • Founder
  • Founder
  • Real Estate Sales Associate
  • Real Estate Sales Associate
  • Residential Health Club and Spa Manager


  • Real Estate Sales License
  • Associates Degree
  • Certification
  • Master Certification
  • Certificate

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