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real estate office administrative assistant resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Hardworking and focused offering excellent communication, planning and prioritization skills demonstrated through 6+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Skills

Digital marketing

  • Marketing and advertising
  • Strong computer skills; proficient in Microsoft Office products.
  • Spreadsheet management
Work History
Real Estate Office Administrative Assistant, 10/2019 - Current
Hyatt Hotels Corp. Harrisonburg, VA,
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Created PowerPoint presentations for business development purposes.
  • Processes listing and sales contracts
  • Ensures accurate and timely preparation of all paperwork
  • Compiles buyer/seller guides
  • Processes and Distributed Agent commission checks
  • Creates basic marketing materials
  • Sets up and maintains client data bases in support of sales associates management and branch administrative staff.
  • Researched titles and managed clearing process.
  • Prepared Property closing disclosures, post-closing records and disbursements.
  • Estimated Property closing dates and scheduled meetings.
  • Delivered clerical support by handling range of routine and special requirements.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Perform any additional responsibilities as requested or assigned.
Assistant Restaurant Manager, 07/2017 - 10/2019
Schulte Hospitality Group Fairfield, CA,
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Motivated staff to perform at peak efficiency and quality.
  • Increased kitchen efficiency 50% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Banquet Server, 06/2015 - 07/2017
The Saint Louis Brewery, Llc Saint Charles, MO,
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained flexible work schedule to meet event needs.
Server, 10/2012 - 05/2015
Buffalo Wild Wings City, STATE,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Checked identification for minimum age for sale of alcoholic beverages
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Checked over 100 daily IDs to verify ages and uphold California liquor laws
Education
Associate of Applied Science: Business Administration And Management, Expected in 2021
-
De Anza College - Cupertino, CA
GPA:
Status -
Real Estate Sales License : Real Estate, Expected in 05/2020
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Real Estate U - Online ,
GPA:
Status -
High School Diploma: , Expected in 05/2012
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Pioneer High School - San Jose, CA
GPA:
Status -

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Resume Overview

School Attended

  • De Anza College
  • Real Estate U
  • Pioneer High School

Job Titles Held:

  • Real Estate Office Administrative Assistant
  • Assistant Restaurant Manager
  • Banquet Server
  • Server

Degrees

  • Associate of Applied Science
  • Real Estate Sales License
  • High School Diploma

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