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Real Estate Assistant Resume Example

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REAL ESTATE ASSISTANT
Summary

Great listener . be able to analyze customer requirements for all products and services, listen to needs and promote merchandise with practiced care and attention to individual needs

Outgoing automotive sales professional dedicated to continuous improvement in the face of evolving markets, vehicles and customer buying preferences. Skilled Automotive Sales Consultant with experience in managing and moving new and used inventory Responsible and friendly sales able to make customers feel welcome

Hardworking and efficiency-driven agent assistant with advanced communication and project management abilities developed over 2 years of experience in office settings. Manage all documentation, recordkeeping and organizational needs to support 2-person team of agents.

Efficiently track open listings, coordinate contracts and prepare new marketing materials. . Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Microsoft Word, Excel, Power Point, Sales/Customer Service Skill over 5 years
  • Customer satisfaction
  • Customer Service
  • Fluent in English
  • Features
  • Financing
  • Mandarin Chinese
  • Excel
  • Office
  • Power Point
  • Microsoft Word
  • Online marketing
  • Sales
  • Microsoft Office
  • Appraisals
  • Client relations
  • Market research
  • Sales development
  • New business development
  • Contract negotiation
Experience
Real Estate Assistant
Cupertino, CAkiller williams/Apr 2019 to Mar 2020
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Developed profit and loss as well as return on investment analysis for purchases of income property.
  • Recommended home improvements to sellers to maximize profits and promote faster sale.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Sales Consultant
San Jose, CAAutoNation Maserati of Stevens Creek/Feb 2018 to Dec 2019
  • Help and assist customers to determine their needs and discuss vehicle options.
  • Test drive vehicles with customers to demonstrate vehicle leading features.
  • Prepare quotes for vehicle financing/leasing options.
  • Make phone calls to prospective customers and setting appointments.
  • Follow up with existing and past customers to ensure customer satisfaction and generate leads.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Developed professional sales presentations to creatively communicate product quality and market comparisons.
  • Offered product and service consultations and employed upselling techniques.
  • Generated 10+ leads per month and worked to convert customers with 22% success rate.
  • Listened to customers to understand needs and refer to optimal services.
  • Processed orders through eleads and coordinated product deliveries.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Worked with service and detail teams to assess, update and optimize delivery dates for customers.
Automotive Sales Consultant
Fremont, CAAutoNation Honda Fremont/Mar 2018 to Feb 2019
  • Prospect leads through online marketing.
  • Communicate with customers in person, on phone and online to discuss their vehicle needs and options.
  • Attend office training to better work with clients.
  • Attain monthly sales quota.
  • Sale and close customer based on their wants and needs.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Managed sales negotiations and financing options.
  • Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Filled out paperwork to register vehicles and complete sales.
  • Showcased vehicle features and took customers on test drives in local area.
Sales Representative
Sunnyvale, CAToyota Sunnyvale/Oct 2017 to Mar 2018
  • Prospect leads through company website and by phone, covert leads to appointments.
  • Trained to understand automobiles by their characteristics, capabilities, features and benefits.
  • Educate customers about vehicle options by compare and contrast competitive models.
  • Qualify buyers with lenders and discuss their fiance and leasing option.
  • Prepare and deliver quotes to customers.
  • Overcome objections, negotiate sale price and close sales.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Generated average of $14 in sales while securing 70% goal attainment performance ratio.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Prepared and processed contracts and order forms for new and existing customers.
Education and Training
EconomicsFooothill Community CollegeOct 2013Los Gatos, CA
Associate of ScienceRenmin University Of China2011Beijing, China
Certifications
CERTIFICATIONS/LICENSES Automotive Sales License Feb 2015 - Feb 2021
Languages
Fluent in English and Mandarin Chinese, spoken and written.
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Resume Overview

Companies Worked For:

  • killer williams
  • AutoNation Maserati of Stevens Creek
  • AutoNation Honda Fremont
  • Toyota Sunnyvale

School Attended

  • Fooothill Community College
  • Renmin University Of China

Job Titles Held:

  • Real Estate Assistant
  • Sales Consultant
  • Automotive Sales Consultant
  • Sales Representative

Degrees

  • Economics
    Associate of Science

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