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Rda Back Office Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Website, Portfolio, Profiles
  • Linkedin.com
  • DentalPost.com
Professional Summary

Precise RDA dedicated to enhancing patient relationships by applying excellent communication skills, effective problem-solving abilities and attention to detail.

In-depth knowledge of preparing patients and tools for various dental procedures, including crown and bridge and composites, root canals, and knowledge/assisting with specialist in all areas of the dental field

Offering hands-on expertise in a general/ specialty office assisted in all areas of treatment within the dental field with doctors and tray setups, procedures , traveling dentists(specialists) who came to the office once a month. Assisting the specialists , with one to two other assistants and keeping the traffic flow within the scheduled time frame, utilizing excellent communication skills.

Accomplishments
  • Negotiated with suppliers and ordered inventories and supplies in bulk, saving office $ to stay within the monthly required budget .
  • Achieved excellent outcome through effectively helping with required insurance companies coming to the office to do a complete office review on checking their safety/sterilization procedures that OSHA requires and that a particular insurance company requires by standard of treatment and care to their many policy holders and make sure the dental practice is following all protocol that the insurance requires the doctor to follow as a signed up dental provider, to their policy holders.
Skills
  • Cleaning and Sanitizing
  • Disinfection and Sterilization
  • Advising Patients
  • Inventory Management
  • Emergency Dental Care
  • Advising and Educating Patients
  • Procedure Support
  • Organization and Prioritization
  • Patient Flow Management
  • Preliminary Impressions
  • Detail-Oriented
  • Treatment Room Preparation
  • Postoperative Care Instructions
  • Instrument Tray Preparation
  • Dental Radiography
  • Taking Medical and Dental Histories
  • Medical Charting
  • Restorative Materials
  • Addressing Patient Inquiries
  • Fluoride Treatments
  • Inventory Replenishment
  • Personable Communication
  • Autoclave Operation
  • Dental Procedures
  • Patient Relations
  • Educate Patients
  • Oral Hygiene
Work History
RDA- Back Office Assistant, 07/2017 to 12/2020
Frank T. Curry D.D.S.,INC City, STATE,
  • Prepared and positioned patients for procedures by Greeting patient and going over dental treatment and any impressions for temporaries or study models taken prior to treatment, clipping dental napkins and placing patient safety devices.
  • Assisted dentist in management of medical or dental emergencies by taking any necessary x-rays ,notes, and discuss all with doctor before he enters treatment room .
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, all safety precautions necessary and applying lead aprons.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Sterilized rooms and prepped equipment and instruments for 5-10 procedures daily.
  • Served customers in friendly, professional, and efficient manner following outlined steps of service.
RDA - General /speciality Office, 06/2004 to 03/2017
Harbour Landing Dental City, STATE,
  • Performed general chair-side duties to assist with various procedures, including general, and specialty.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Prepared and positioned patients for procedures by seating patient, clipping dental napkins and placing patient safety devices.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, all safety precautions and applying lead aprons.
  • Assisted dentist in management of medical or dental emergencies by taking notes, necessary x-rays, after seating patient to find out and discuss all info given from patient with doctor before entering treatment room.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Sterilized rooms and prepped equipment and instruments for 5-10 procedures daily.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Used Dentrix to document and maintain patient information and health background.
  • Scheduled next seat/delivery appointments, and maintaining records.
  • Ordered, maintained and distributed supplies and inventory on monthly budget.
  • Received and processed stock into inventory management system by utilizing tags on products, to identify code (product number listed in suppliers catalog).
  • Actively listened to patient's requests, confirming full understanding before addressing concerns and relaying all concerns to treating doctor prior to them entering treatment room.

RDA- Back Office Assistant ( Only Assistant), 07/2009 to 07/2012
Robert Turner D.D.S City, STATE,
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Assisted dentist in management of medical or dental emergencies by discussing and gaining all info from patient, prior to doctor entering treatment room .
  • Educated patients on postoperative care, including best practices for protecting dental work and enhancing healing process.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, and safety precautions we use by applying lead aprons.
  • Helped all dental staff where I was needed to complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Prepared and positioned patients for procedures by greeting, clipping dental napkins and placing patient safety devices.
  • Prepared patient X-rays and images by mounting in correct position with films in correct place by digital or films for review by dentist.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Used dentrix to document and maintain patient information and health background.
  • Sterilized rooms and prepped equipment and instruments for 4-6 procedures daily.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs to proper supplier or from who doctor preferred to repair or diagnose equipment if needed.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Typed patient data into computer system using dentrix while following privacy laws and maintaining high level of accuracy.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials prior to treatment recommended by doctor and being only assistant in back office(worked one on one with doctor, as only back office assistant within private, small office) .

Education
No Degree: Certificate in Cosmetology, Expected in 06/1990
to
Cerritos College - Norwalk, California,
GPA:
  • Completed professional development in requirement to take the state boards of California with 1600 hours clocked in from a training course or school. Started this course in 1988, and graduated in 1989 to take my boards and passed. Employed with my state license in this field for approx. three years prior to enrolling in dental assisting school. I was employed as a hair stylist and in the industry for a few years and while going to school for dental assisting.
  • Professional development completed in customer skills, and by listening to the needs of customer (patients) is very helpful with my dental assisting, time management skills. Many of these similar skills while working with the public can be beneficial in any customer service employment
Associate of Applied Science: Business Administration, Expected in 10/2018
to
Purdue University Global - Online Degree,
GPA:
  • Completed professional development in all courses to gain my associates degree as a requirement in many dental offices and for my own learning experience and to better myself overal(personal interest)
Certificate Required For Dental X-rays/techniques: Registered Dental Assistant, Expected in 01/1992
to
Concorde Career Institute - Anahiem , California,
GPA:
  • Completed professional development in Dental Radiation Safety and Techniques
  • Required course to prepare individuals to take the State board of California Registered Dental Assistants (written and practical exams).
  • Continuing education in maintaining a registered license with the state of California on all required courses/ and 25 units every two years prior to renewal.
  • Continuing education in CPR for license renewal every two years
Certifications
  • RDA - Registered Dental Assistant License 37263 from the State of California
  • Patient whitening in office and take home kits with trays and whitening gel by taking impressions and pouring models to prefabricate trays for patients to wear for comfort and achieve a brighter smile overall. I gained a Brite smile certificate (2001)and have taken zoom whitening in office training 25+ years experience
  • Certificate of completion for course Invisalign :Clear Essentials 1, removable Orthodontic Appliances, 8 hours from Aligntech Institute

Refrences: Upon request

Please request due to many concerns regarding their personal info/ phone numbers

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Resume Overview

School Attended
  • Cerritos College
  • Purdue University Global
  • Concorde Career Institute
Job Titles Held:
  • RDA- Back Office Assistant
  • RDA - General /speciality Office
  • RDA- Back Office Assistant ( Only Assistant)
Degrees
  • No Degree
  • Associate of Applied Science
  • Certificate Required For Dental X-rays/techniques

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