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Ramp Supervisor of Operations Resume Example

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RAMP SUPERVISOR OF OPERATIONS
Professional Summary

Hard-working associate with over 4 years of experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish any project. Knowledgeable corrective planning and motivational lead/supervisor skilled at training and developing high-performing employees. A Dedicated and responsible retail associate with experience in demonstrating skills such as processing payments, restocking shelves, and promoting sale items offering every customer upbeat and knowledgeable support. I have consistently been rewarded for success in planning and operational improvements in all of my employment.

Skills
  • Sales
  • Scheduling
  • Leadership
  • Strategic Planning
  • Loading and unloading
  • Lifting and sorting
  • Cash Handling
  • Conflict Resolution
  • Training and mentoring
  • Safety and compliance
  • Forklift Operations
  • Guest Services
Work History
11/2019 to 05/2020Ramp Supervisor of OperationsCompany Name | City, State
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Motivated and trained employees to maximize team productivity.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for daily flights.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Monitored supply chain and managed all logistics functions for company.
06/2015 to 12/2019Fueling Agent (LEAD)/ Supervisor ReliefCompany Name | City, State
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Operated fuel trucks and tanker trucks to fuel aircrafts.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Clearly communicated with dispatchers and supervisors , giving updated information, including estimated times of arrival and latest road conditions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
02/2014 to 06/2015Truck UnloaderCompany Name | City, State
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Handled packages with care while transporting from truck to loading dock.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Operated power jacks, forklifts to maneuver products on to load trailers and trucks.
09/2020 to CurrentUnarmed Security OfficerCompany Name | City, State
  • Checked all baggage using X-ray machines, metal detectors and Garrett wands.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded quickly to medical emergency involving collapsed patron.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Educated athletes, coaches and fellow officials about game rules and regulations.
  • Officiated Number+ games over Number year period.
  • Judged performance in Type sporting events, awarded points and declared winners.
  • Trained new umpires through Action.
  • Collected daily reports for improved efficiency during games.
  • Reviewed video playbacks and slow-motion camera footage to evaluate calls and judge appeals.
  • Communicated with fans, coaches, players and other umpires.
  • Promoted good sportsmanship among players.
  • Verified accuracy of score calculations before winners were announced.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Assessed players and equipment to verify conformance to event rules and safety standards.
  • Explained and taught regulations and rules to players and coaches.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Added and subtracted points from scores, tabulated penalties and keep accurate totals for each game.
  • Worked NumberType games and friendly competitions each season for players in Type area.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
  • Calculated athlete, team and league statistics on rolling basis during games.
  • Navigated difficult situations, employing Skill and Skill.
  • Monitored Number-point security camera system day and night to protect lives and property.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Performed cash drops while maintaining security and control of drop box at all times.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored employee activities, confirming compliance with security regulations.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Permitted entry with escort for approved persons into secure locations.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Participated in staff meetings, special events and professional development activities.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Education
06/2013Diploma Liberty High School, City, State
Certification:

Unarmed PILB Guard Card

References:
  • Isaiah Markus: (808) 304-6392 (Former Supervisor)
  • Jesus Martin: (702) 542-7461 (Former Supervisor)
  • Jesse Avilla: (702) 963-2750 (Former Assistant General Manager)
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Resume Overview

School Attended

  • Liberty High School

Job Titles Held:

  • Ramp Supervisor of Operations
  • Fueling Agent (LEAD)/ Supervisor Relief
  • Truck Unloader
  • Unarmed Security Officer

Degrees

  • 06/2013 Diploma

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