Passionate individual with well-developed talents in maintaining records, overseeing radio communications and effectively calming callers on the line. Communicative Public Safety Dispatcher known for always handling crisis situations with composure. Knowledgeable Public Safety Dispatcher with excellent decision-making skills in emergency situations. Determined employee with over 18 years 10 months of experience in speaking with exceptional respect and courtesy to, upset and in pain individuals. Able to maintain undeniable composure in stressful, fast-paced settings. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Focused 911 Dispatcher bringing 18 years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field. Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of El Centro and Imperial.
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