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PTV Associate Resume Example

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PTV ASSOCIATE
Summary

Knowledgeable in health insurance billing practices and requirements. Current licensed producer of health insurance in seven states. 13+ years in customer service. Past experience in patient accounts, cash handling and business accounts receivables. Currently seeking an office position to enhance my growth as an accounting professional.

Highlights
  • Health/Life Producer license NPN# 17316136 (SC, NC, OH, WI, MO, KY, IN)
  • Affordable Care Act Certification
  • Ability in multi-task effectively
  • Familiarity with ICD-9 and/or CPT codes
  • HIPPA Compliance Procedures
  • Health care Customer Service
  • Strong analytical skills
  • Understanding of EOB usage
  • Call center environment
Experience
PTV Associate, 07/2015 to CurrentRoss Distribution Center - Rock Hill, SC
  • Pull pallets of items to be shipped to Ross stores and operate Vocallect system to pick proper items to be packed, clean warehouse aisles
Licensed Benefit Specialist, 10/2014 to 02/2015Aerotek Staffing/Convergys - Charlotte, NC
  • Answer customer calls seeking insurance coverage, interview customers to determine their health care needs, advise customers on the plans that are satisfactory to their needs, stay abreast with ACA guidelines
Cashier/Patient Accounts Rep, 11/2007 to 07/2014Chester Regional Medical Center - Chester, SC
  • Post patient, insurance, vendor and miscellaneous payments. Assist patients with inquiries on billing and payments via telephone and/or in person, investigate billing discrepancies, maintain and reconcile paid daily and prepare bank deposits, prepare B2B invoices, maintain daily reconciliations to assist with quarterly audits, cross with switchboard operator when needed.
Education
Associate's Degree:Business Administration Accounting,May 2009York Technical College - Rock Hill, SC
Skills
  • Proficient in Microsoft Word and Excel software
  • Strong communication skills
  • Attention to detail
  • 40 wpm and alpha-numeric entry
  • Self motivated
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Resume Overview

Companies Worked For:

  • Ross Distribution Center
  • Aerotek Staffing/Convergys
  • Chester Regional Medical Center

School Attended

  • York Technical College

Job Titles Held:

  • PTV Associate
  • Licensed Benefit Specialist
  • Cashier/Patient Accounts Rep

Degrees

  • Associate's Degree : Business Administration Accounting , May 2009

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