Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am an assertive well-rounded person with experience law-enforcement, social work and maintaining safety and security; and a passion for working to better my community. I have been working corrections since the age of 21 and have excelled in this capacity. I have the ability to learn what
is required and take initiative. My professionalism and high level of energy has afforded me the opportunity to work in leadership positions. I am presently working in supportive housing projects with some of the most vulnerable men and women in my community who have mental illness and substance abuse disorders.

Authorized to work in the US for any employer


    With over 15 years experience in juvenile corrections I was asked to be the point of contact and compliance officer for an audit. Selected by the Deputy Commissioner to internally front run an audit that would afford a transition for the Department of Juvenile Justice standards to be aligned with, and adopt The American Correctional Association standards and gain Accreditation. Department of Juvenile Justice/Muscogee Youth Development Campus was successful in passing the audit at almost 100%. Muscogee YDC was the first youth detention center to pass the ACA audit and ignite a chain reaction throughout all of the Department of Juvenile Justice in working to gain accreditation through ACA .

  • Spreadsheet development
  • Operations support
  • Database Entry
  • Strong Communication, Problem Solving, Conflict Managing, Strong Leadership skills, Self-Motivated (10+ years)Law Enforcement
  • Crisis Intervention
  • CCTV
  • Kronos
  • Security
  • Social Work
  • Recruiting
Work History
Project Assistant, 10/2020 - Current
Bay Home And Window San Francisco, CA,

Leasing Activities such as lease contracts and understanding how they relate to DESC policies; utilizing spreadsheets and a filing system, certification eligibility, leasing renewals, and lease violations. Scheduling and coordinating for move-ins. Building maintenance such as sanitation, safety concerns, inventory and ensuring repairs and work orders are completed. Safety and security through random and frequent viewing of cameras, inventory of security and safety equipment such as alarms, keys and extinguishers. Front desk coverage when support is needed and or to train staff, crisis intervention, mediate, and support clients.

Residential Counselor, 08/2018 - 10/2020
Chesterfield County, Va Chesterfield, VA,

Manage basic daily operations in DESC housing projects, with a special emphasis on working with tenants on issues related to severe and persistent mental illness and substance use disorders. Interact with residents in the general milieu and common area. Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary. Manage all building operations in the absence of other project and clinical staff as assigned. Conduct lobby office functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems. Maintain safety and security by monitoring all general access areas and enforcing project rules. Intervene in crisis, respond to emergencies, and initiate action as required, including contact with emergency response systems. Write significant events involving residents and building operations activities in daily logs. Respond to resident complaints.

Facility Training Coordinator, 10/2014 - 07/2018
State Of Delaware Milford, DE,

As a Certified Adjunct Instructor for the State of Georgia-Department of Juvenile Justice I trained security and non-security staff up to 40 hours annually. I recorded and maintained files for each employee. I am proficient using Microsoft Office, Excel, Internet, and conducting PowerPoint Presentations. I assist with conducting interviews and orientation for new hires. Ensured new hires completed the necessary training (HIPPA, PREA, Harassment, etc). Performed clerical duties such as faxing, copying/printing, scanning documents and operating multi-line telephones.

Correctional Lieutenant, 01/2007 - 10/2014
Department Of Juvenile Justice City, STATE,

Prior to becoming the facility training coordinator I was a Shift Lieutenant. I ensured the daily operations were followed according to policy and local operating procedures. Assisted the department head in the management in security and safety of youth detention facility programs. Conducted daily inspections of facility, and provided support to 16 line staff that work directly with the youth. Assisted payroll by maintaining my subordinates Kronos daily. I upheld the progressive discipline process which is intended to assist the employee in rectifying deficient performance by alerting him or her

to deficiencies and outlining steps for improvement as well as consequences for failure to improve in identified areas.

: Criminal Justice, Expected in
University Of Phoenix Online/Campus - Columbus, GA,
Certificate: Criminal Justice, Expected in 2008
Columbus Technical College - Columbus, GA
: General Studies, Expected in
Butler County Community College - El Dorado, KS
High School Diploma: , Expected in 05/1997
Arkansas City High School - Arkansas City, KS

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School Attended

  • University Of Phoenix Online/Campus
  • Columbus Technical College
  • Butler County Community College
  • Arkansas City High School

Job Titles Held:

  • Project Assistant
  • Residential Counselor
  • Facility Training Coordinator
  • Correctional Lieutenant


  • Certificate
  • High School Diploma

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