Project Assistant resume example

Manage basic daily operations in DESC housing projects, with a special emphasis on working with tenants on issues related to severe and persistent mental illness and substance use disorders. Interact with residents in the general milieu and common area. Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary. Manage all building operations in the absence of other project and clinical staff as assigned. Conduct lobby office functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems. Maintain safety and security by monitoring all general access areas and enforcing project rules. Intervene in crisis, respond to emergencies, and initiate action as required, including contact with emergency response systems. Write significant events involving residents and building operations activities in daily logs. Respond to resident complaints.

As a Certified Adjunct Instructor for the State of Georgia-Department of Juvenile Justice I trained security and non-security staff up to 40 hours annually. I recorded and maintained files for each employee. I am proficient using Microsoft Office, Excel, Internet, and conducting PowerPoint Presentations. I assist with conducting interviews and orientation for new hires. Ensured new hires completed the necessary training (HIPPA, PREA, Harassment, etc). Performed clerical duties such as faxing, copying/printing, scanning documents and operating multi-line telephones.

Prior to becoming the facility training coordinator I was a Shift Lieutenant. I ensured the daily operations were followed according to policy and local operating procedures. Assisted the department head in the management in security and safety of youth detention facility programs. Conducted daily inspections of facility, and provided support to 16 line staff that work directly with the youth. Assisted payroll by maintaining my subordinates Kronos daily. I upheld the progressive discipline process which is intended to assist the employee in rectifying deficient performance by alerting him or her

to deficiencies and outlining steps for improvement as well as consequences for failure to improve in identified areas.