More than seven years of experience as a human resource specialist, transition counselor, and personnel clerk with the U.S. Marine Corp.Thorough knowledge of federal regulations applicable to active military personnel and veterans. Experience in analyzing and resolving issues related to benefits and personnel matters. Skilled in providing excellent customer service. Work independently, maintain strict confidentiality and keep complex, confidential service records. Effective communicator, with excellent writing and office management skills. Well organized, efficient, meet deadlines, with attention to detail.
Generates various spreadsheets & reports with software applications.
Prepares PowerPoint presentations with Microsoft Office package.
Responds to customer inquiries via electronic mail.
Trains office users on functions of software application packages.
Edits general correspondence according to proper format.
Routes incoming telephone calls to appropriate staff according to issue.
Provides general information to customers regarding services offered by the Education Service Line.
Enter training completion for Veteran Affairs employees in the VA Talent Management System (TMS).
Take appropriate independent action and provide follow-up of the issues to monitor the effectiveness of any program changes.
Examine, verify and maintain financial accounts and accounting data to verify accuracy and completeness of data.
Compute and prepare transactions for manual and automated payments.Prepare and maintain reports for accounting purposes.
Perform clerical support of a fiscal/administrative nature regarding status of payments and initiating internal fiscal controls.
Serves as administrative support to staff.
Work independently, prioritizing daily work while responding to fluctuating workload or emergent situations.
Analyze work requirements and determines resources available to accomplish tasks.
Microsoft Office Suite, Internet Applications, U.S. Marines Human Resources Information Systems, Georgia Crisis Intervention Team
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