A highly organized and detail-oriented Executive Office and Administrative Assistant with 15 years' experience providing thorough and skillful administrative support to Academic Faculty, Clinicians and staff.
- Dedicated and focused executive office administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
- An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.
Skills
60+ WPM; MS Office, Enterprise Financial Systems (EFS), PeopleSoft HR/SA, UM Reports, internet. PC and MAC OS (desktop, laptop, iPad) proficient.
Knowledge of UMN Policies and procedures. [Insert Dates]
Results-oriented
Self-directed
Resourceful
Strong problem solver
Medical terminology
Electronic Schedule management
Detailed meeting minutes
Strong interpersonal skills
Fluent in American Sign Language
Accomplishments
Project Planning
Provided project controls, cost estimation, and other business support services to program and department management.
Experience
2003 to Current
Program Secretary Media Resource Assistant/Tutor – City, STATE,
Manage the front office for the American Sign Language Program.
Provide administrative support for American Sign Language Program coordinator and instructors.
Answering program inquiries, greeting/directing visitors/students.
Establishes and maintains manual/computerized records and forms.
Draft routine correspondence and prepares reports.
Attending staff meetings and taking meeting minutes Serves as liaison with other units and/or general public for requests, policy/procedural questions, and/or problem resolution.
Responsible for day to day operations, budget, purchasing, accounting, reimbursements, academic scheduling and maintenance, curriculum management and other duties as assigned.
Supervision of student workers Interprets for coordinator and instructors as needed for meetings, telephone calls, etc.
01/2001 to 01/2003
Interpreter SchedulerNA – City, STATE,
Provide administrative support for Disability Services Interpreter/Captioner Unit coordinator and staff.
Scheduling and assigning interpreter services for Deaf and Hard of Hearing students, staff and visitors.
Answering program inquiries, greeting/directing visitors/students.
Establishes and maintains manual/computerized records and forms.
Draft routine correspondence and prepares reports.
Serves as liaison with other units, interpreter freelance agencies and/or general public for requests, policy/procedural questions, and/or problem resolution.
Responsible for day to day operations, budget, purchasing, accounting, academic scheduling and maintenance, and other duties as assigned.
11/1997 to 11/2000
Office Support Specialist and Medical TranscriptionistU Of M Disability Services – City, STATE,
Provide administrative support for the College of Veterinary Medicine clinicians, students, senior executive staff and hospital clients.
Provided first point of contact assistance for clients of the Veterinary Medical Center within the College.
Prepared for daily schedules by pulling client records from Medical Records office.
Checked clients in for their appointments, Answering program inquiries, Greeted/directed clinicians/visitors/students.
Established and maintained manual/computerized medical records and other documentation/forms.
Drafted routine correspondence and prepared reports.
Serves as liaison with other units, and general public for requests, policy/procedural questions, and/or problem resolution.
Transcribed medical documentation and correspondences for clinicians and other duties as assigned.
05/1990 to 01/1997
Swing Shift Manager/Customer Relations support/McJobs Liaison/TrainerU Of M College Of Veterinary Medicine – City, STATE,
Running daily restaurant operations during my shift Scheduled and managed crew workers.
Prepared the safe and daily register monies, closed out daily business, maintained labor and waste cost projections.
Coordinated and taught customer relations/customer care classes to incoming crew members.
Project manager for restaurant events such as Kid's nights, special promotions, etc Served as a liaison, facilitator and trainer for the McJobs Program.
Coordinated and facilitated crew training, outside elementary school tours, etc.
Education and Training
Expected in
: Saint Catherine University - St. Paul, MN GPA:
Expected in
B.A: American Sign Language Interpreter - , GPA:
Expected in
B.A: Deaf Studies University of Minnesota Present - Minneapolis, MN GPA: Deaf Studies
Expected in 1 2010
: Saint Paul College - St. Paul, MN GPA:
Languages
Bilingual in American Sign Language
Skills
academic, accounting, administrative support, American Sign Language, budget, Strong interpersonal skills, client, clients, customer relations, customer care, directing, documentation, Financial, forms, freelance, front office, HR, MAC OS, Medical terminology, meetings, Access, Excel, office, Outlook, PowerPoint, Publisher, MS Word, Enterprise, PeopleSoft, Policies, problem resolution, problem solver, purchasing, Scheduling, Supervision, telephone, trainer
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School Attended
Saint Catherine University
American Sign Language Interpreter
University of Minnesota Present
Saint Paul College
Job Titles Held:
Program Secretary Media Resource Assistant/Tutor
Interpreter Scheduler
Office Support Specialist and Medical Transcriptionist
