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Program Secretary Media Resource Assistant/Tutor Resume Example

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PROGRAM SECRETARY MEDIA RESOURCE ASSISTANT/TUTOR
Summary
A highly organized and detail-oriented Executive Office and Administrative Assistant with 15 years' experience providing thorough and skillful administrative support to Academic Faculty, Clinicians and staff. - Dedicated and focused executive office administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. - An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.
Skills
  • 60+ WPM; MS Office, Enterprise Financial Systems (EFS), PeopleSoft HR/SA, UM Reports, internet. PC and MAC OS (desktop, laptop, iPad) proficient.
  • Knowledge of UMN Policies and procedures. [Insert Dates]
  • Results-oriented
  • Self-directed
  • Resourceful
  • Strong problem solver
  • Medical terminology
  • Electronic Schedule management
  • Detailed meeting minutes
  • Strong interpersonal skills
  • Fluent in American Sign Language
Accomplishments

Project Planning

  • Provided project controls, cost estimation, and other business support services to program and department management.

Experience
Program Secretary Media Resource Assistant/Tutor Jan 2003 to Current
 St. Paul, MN
  • Manage the front office for the American Sign Language Program.
  • Provide administrative support for American Sign Language Program coordinator and instructors.
  • Answering program inquiries, greeting/directing visitors/students.
  • Establishes and maintains manual/computerized records and forms.
  • Draft routine correspondence and prepares reports.
  • Attending staff meetings and taking meeting minutes Serves as liaison with other units and/or general public for requests, policy/procedural questions, and/or problem resolution.
  • Responsible for day to day operations, budget, purchasing, accounting, reimbursements, academic scheduling and maintenance, curriculum management and other duties as assigned.
  • Supervision of student workers Interprets for coordinator and instructors as needed for meetings, telephone calls, etc.
Interpreter Scheduler Jan 2001 to Jan 2003
 U of M Disability Services － Minneapolis, MN
  • Provide administrative support for Disability Services Interpreter/Captioner Unit coordinator and staff.
  • Scheduling and assigning interpreter services for Deaf and Hard of Hearing students, staff and visitors.
  • Answering program inquiries, greeting/directing visitors/students.
  • Establishes and maintains manual/computerized records and forms.
  • Draft routine correspondence and prepares reports.
  • Serves as liaison with other units, interpreter freelance agencies and/or general public for requests, policy/procedural questions, and/or problem resolution.
  • Responsible for day to day operations, budget, purchasing, accounting, academic scheduling and maintenance, and other duties as assigned.
Office Support Specialist and Medical Transcriptionist Nov 1997 to Nov 2000
 U of M College of Veterinary Medicine － St. Paul, MN
  • Provide administrative support for the College of Veterinary Medicine clinicians, students, senior executive staff and hospital clients.
  • Provided first point of contact assistance for clients of the Veterinary Medical Center within the College.
  • Prepared for daily schedules by pulling client records from Medical Records office.
  • Checked clients in for their appointments, Answering program inquiries, Greeted/directed clinicians/visitors/students.
  • Established and maintained manual/computerized medical records and other documentation/forms.
  • Drafted routine correspondence and prepared reports.
  • Serves as liaison with other units, and general public for requests, policy/procedural questions, and/or problem resolution.
  • Transcribed medical documentation and correspondences for clinicians and other duties as assigned.
Swing Shift Manager/Customer Relations support/McJobs Liaison/Trainer May 1990 to Jan 1997
 McDonald's Corporation － Minneapolis, MN
  • Running daily restaurant operations during my shift Scheduled and managed crew workers.
  • Prepared the safe and daily register monies, closed out daily business, maintained labor and waste cost projections.
  • Coordinated and taught customer relations/customer care classes to incoming crew members.
  • Project manager for restaurant events such as Kid's nights, special promotions, etc Served as a liaison, facilitator and trainer for the McJobs Program.
  • Coordinated and facilitated crew training, outside elementary school tours, etc.
Education and Training
Saint Catherine University － St. Paul, MN
B.A American Sign Language Interpreter
B.A, Deaf Studies University of Minnesota Present － Minneapolis, MN Deaf Studies
1 2010 Saint Paul College － St. Paul, MN
Languages
Bilingual in American Sign Language
Skills
academic, accounting, administrative support, American Sign Language, budget, Strong interpersonal skills, client, clients, customer relations, customer care, directing, documentation, Financial, forms, freelance, front office, HR, MAC OS, Medical terminology, meetings, Access, Excel, office, Outlook, PowerPoint, Publisher, MS Word, Enterprise, PeopleSoft, Policies, problem resolution, problem solver, purchasing, Scheduling, Supervision, telephone, trainer
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Resume Overview

Companies Worked For:

  • U of M Disability Services
  • U of M College of Veterinary Medicine
  • McDonald's Corporation

School Attended

  • Saint Catherine University
  • American Sign Language Interpreter
  • University of Minnesota Present
  • Saint Paul College

Job Titles Held:

  • Program Secretary Media Resource Assistant/Tutor
  • Interpreter Scheduler
  • Office Support Specialist and Medical Transcriptionist
  • Swing Shift Manager/Customer Relations support/McJobs Liaison/Trainer

Degrees

  • B.A
    B.A , Deaf Studies
    1 2010

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