SEARCH

Program Assistant/Social Media Manager Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
PROGRAM ASSISTANT/SOCIAL MEDIA MANAGER
Summary

Higher Education Leader driven to implement policies and processes to achieve the highest level of student personal development and academic success.

Core Qualifications
  • Transformational Leader
  • Critical thinking
  • Strategic planning
  • Proficient in the use of Educational Technology
  • Change Management
  • Data-Driven Decision Making
  • Culturally competent
  • New program and promotion implementation
  • Team building
  • Strong interpersonal skills
  • Strong Communicator
  • Student-Focused
  • Knowledgeable of Higher Education policies, processes, challenges, and administration
Education and Training
Master of Education:Educational Leadership/Higher Education Administration2014University of North Florida, Jacksonville, FL
Bachelor of Arts:English/Secondary EducationClinch Valley College of the University of Virginia, Wise, VA

William F. Fraley Outstanding Senior Award

Professional Experience
University of North Florida Continuing EducationJacksonville, FLProgram Assistant/Social Media Manager11/2013 to Current
  • Provide a high level of product and leadership support to program directors, dean, and students.
  • Maintain detailed administrative and procedural processes to improve accuracy and efficiency.
  • Contribute to ongoing staff training sessions.
  • Resolve customer questions, issues and complaints.
  • Develope and implement policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
  • Manage all social media programs, including blogs, social networking applications and integration with print and website.
  • Coordinate pre-show and post-show activities at trade shows.
  • Create and manage social media marketing campaigns resulting in 300% increase in brand awareness across platforms
  • Serve as departmental resource to community organizations by leading workshops in social media and cloud computing.
  • Assist students, instructors, and staff in the use and troubleshooting of technology applications
University of North Florida Continuing EducationJacksonville, FLAdjunct Instructor09/2014 to 12/2014
  • Developed and taught hands-on classroom courses in Social Media and Google Apps for the Jacksonville LEARN community education program.
  • Established online course resources to make updated handouts and other resources available to students at all times.
  • Utilized knowledge of Pedagogy, Andragogy and instructional design principles
  • Consistently received a "Strongly Agree" Course Evaluation rating for both Overall evaluation of the instructor, and Overall evaluation of the course
University of North FloridaJacksonville, FLGraduate Student08/2012 to 12/2014
  • Conducted extensive research in the critical issues of higher education administration
  • Trained in organizational and team leadership that emphasizes practical, transformational, mission-driven applications.
  • Collaborated with peers on numerous projects to co-create research-based solutions to current higher education challenges.
  • Servedon research associate team to draft and publish a state legislative policy brief in liaison with UNF Office of Governmental Affairs.
  • Courses included: Educational Technology Leadership, Higher Education Policy, Higher Education Finance, Higher Education Organization and Management, Educational Research, Diversity in Higher Education, Student Affairs Leadership, Human Resources for Educational Leadership, Higher Education Law
  • Consistently received highly positive feedback from faculty and peers concerning quality of work, leadership traits, project management, interpersonal skills, critical thinking skills
  • Highly successful in classroom, hybrid, and online environments including Blackboard
Center for Adult Literacy, Jacksonville Public Library SystemJacksonville, FLESL Instructor09/2013 to 12/2013
  • Designed lesson plans focused on age and level-appropriate material.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
  • Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
University of North Florida Admissions OfficeJacksonville, FLGraduate Intern01/2013 to 05/2013
  • Designed, implemented, and analyzed Qualtrics research survey to ascertain target student perceptions of UNF that reflected current department/organization strategic objectives
  • Served on admissions marketing committee
  • Cultivated data and reports on peer institutions

Sole Proprietor, Direct Sales LeaderFleming Island, FLDirector and Trainer02/2005 to 02/2010
  • Created and directed team training and development programs.
  • Recruited, trained, and supported a 300-member organization.
  • Recipient of 2009 Heart of the Company Leadership Award
  • Consistent Top 10 Recruiter
  • Presenter at National Conference
Fleming Island UMCFleming Island, FLEducation Coordinator08/2000 to 05/2002
  • Led and managed an organization-wide education program
  • Managed budget, teacher recruitment and training, curriculum selection, curriculum creation, community partnerships for mission opportunities.
ECPI Technical CollegeRoanoke, VAAdjunct Instructor08/1998 to 06/1999
  • Planned and delivered instruction in College-level English Composition.
  • Introduced students to the concepts of college writing.
  • Challenged and motivated students through in-depth lectures and discussions.
  • Developed interesting course plans to meet academic, intellectual and social needs of students.
Dickenson County School DistrictClintwood, VADropout Prevention Coordinator10/1989 to 05/1991
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support
  • Implemented at-risk intervention programs to encourage student participation and success.
  • Provided strategic direction on the prioritization, integration and resource application.
Wise County Public SchoolsWise, VASecondary School Classroom Teacher08/1985 to 10/1989
  • Taught English 9-12, Honors English, AP English, GED Preparation, Job Skills Training.
  • Faculty coach and sponsor for Forensics team, student newspaper, cheerleaders.
  • Collaborated with peers to create, publish, and train a state-wide Writing Across the Curriculum manual.
  • Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
  • Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.
  • Employed techniques to encourage student learning and build community within the classroom.
Certifications

Collegiate Professional Teaching License 

English 6-12, Speech, Journalism, Virginia State Board of Education, Expires 2018


Statement of Eligibility, Professional Certificate 

English 6-12, Florida State Board of Education, Expires November 2016

Affiliations

NASPA: Student Affairs Administrators in Higher Education

UNF Alumni Association

Community Involvement

Chorus Booster President, Pop-Warner Athletic League Team Leader, Girl Scouts of America Troop Leader,Youth Mentor, Organizational Fundraising,Women's Empowerment Leader,K-12 Classroom Assistant and Parent Lead,PTA Officer and Legislative Delegate,Virginia Education Association legislative delegate

Skills

Microsoft Office, Google Apps, Social Media Platforms, Web 2.0 Technologies, CAMPUS CE Registration system, Educational Research, P and APA Style Sheets, Qualtrics Survey Suite, Blackboard

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • University of North Florida Continuing Education
  • University of North Florida
  • Center for Adult Literacy, Jacksonville Public Library System
  • University of North Florida Admissions Office
  • Sole Proprietor, Direct Sales Leader
  • Fleming Island UMC
  • ECPI Technical College
  • Dickenson County School District
  • Wise County Public Schools

School Attended

  • University of North Florida
  • Clinch Valley College of the University of Virginia

Job Titles Held:

  • Program Assistant/Social Media Manager
  • Adjunct Instructor
  • Graduate Student
  • ESL Instructor
  • Graduate Intern
  • Director and Trainer
  • Education Coordinator
  • Dropout Prevention Coordinator
  • Secondary School Classroom Teacher

Degrees

  • Master of Education : Educational Leadership/Higher Education Administration 2014
    Bachelor of Arts : English/Secondary Education

Similar Resumes

View All
Social-Media-Assistant-resume-sample

Social Media Assistant

Quintana Roo Hoy

Mérida, Yucatán