Program Assistant Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Meticulous Program Assistant excellent at juggling multiple tasks and working under pressure. Broad industry experience includes non-profit organizations, LGBT community and LGBT youth.
  • Excellent organizational skills
  • Excellent team player and community builder
  • Proficient computer skills
  • Verbal and written communication skills
  • Team player and self-motivated
  • Sensitive to cultural differences
  • Understanding of adolescent development
  • Experience with diverse populations
Capella University Minneapolis, MN Expected in 2014 Master of Science : Research, Evaluation, and Measurement - GPA :
    Research Evaluation and Measurement
  • [number] GPA
University of North Florida Jacksonville, FL Expected in 1 2010 Bachelors of Arts : Psychology - GPA : Psychology
Florida State College of Jacksonville Jacksonville, FL Expected in 1 2006 Associates of Arts : Psychology - GPA : Psychology
Work History
Forsyth - Program Assistant
Cambridge, MA, 09/2012 - Current
  • Welcomed all clients and guests to Center Youth.
  • Oversaw inventory and office supply purchases.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Drafted and collected weekly time sheets for eleven employees.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Screened all visitors and directed them to the correct employee or office.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated board and committee meetings, including schedules and information preparation and distribution.
  • Served as corporate liaison between the finance, IT and marketing departments.
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Obtained scanned records and uploaded them into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Reviewed and updated client correspondence files and scheduling database.
  • Assisted with receptionist duties, file organization and research and development.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Connected clients with community service and resource agencies.
  • Attended meetings, trainings,and conferences as required
  • Collected information about clients through interviews, observation, and tests
  • Abided by the laws of confidentiality.
  • Administered evaluation surveys as required by contract
  • Operated computer terminal to input, edit, and refine data and to run routine programs
Cornell College - Data Assistant
Community Bible Church, IA, 03/2012 - 08/2012

  • Managed data generated by Project LINK, the Center's innovation substance abuse intervention and referral project.
  • Supported the Community Services Database Manager, Project LINK's program and support team, and Community Services administrative team.
Public Health Management Corporation - Development Assistant Volunteer
Benton, PA, 10/2011 - 2012
  • Integrated data for Raiser's Edge, NetCommunity, and LockBox.
  • Assisted with data entry, updating files, and mailings to donors for the organization's year-end campaign.
  • Collaborated with other members of the volunteer team in entering client data for the Center's special events.
Red Robin International, Inc. - CyberCenter/Main Office Assistant
Dayton, OH, 03/2011 - 03/2012
  • Greeted Center visitors and patrons.
  • Shared community resource information to community members.
  • Utilized Cafezee software in the oversight of computer usage of computer lab patrons.
  • Managed purchases in the agency's CyberCenter.
  • Provided basic IT support for visitors and patrons of the organization.
  • Educated computer lab patrons on proper usage of the computer lab's fax machine, printer, and scanner.
University Of North Florida - Research Assistant
City, STATE, 2009 - 04/2009
  • Coordinated daily/weekly meetings and conference calls for Professor.
  • Oversaw filing system to ensure the confidentiality of data collected.
  • Transcribed and analyzed data collected from study participants.
  • Prepared and presented findings of data collected to the university's Psychology review board.
U.S. Pinoy Food Mart - Associate Manager
City, STATE, 11/2001 - 2011
  • Appointed as point person in customer services issues.
  • Managed store inventory.
  • Provided support to customers in special orders.
  • Oversaw daily accounting.
  • Administered daily operational support to owner(s).
accounting, administrative, agency, basic, client, clients, customer services, customer service, data entry, Database, special events, fax machine, filing, IBM, innovation, inventory, Mac, meetings, Microsoft Office, printer, Psychology, Raiser's Edge, scanner, SPSS, year-end

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Resume Strength

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Resume Overview

School Attended
  • Capella University
  • University of North Florida
  • Florida State College of Jacksonville
Job Titles Held:
  • Program Assistant
  • Data Assistant
  • Development Assistant Volunteer
  • CyberCenter/Main Office Assistant
  • Research Assistant
  • Associate Manager
  • Master of Science
  • Bachelors of Arts
  • Associates of Arts