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program assistant resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

A passionate, highly qualified, multilingual teacher/mentor/advisor with experience teaching, advising, educating, mentoring and supporting students in higher education. Excels in teaching, advising and guiding students to make feasible goals as they adapt and transition to a new college environment. Able to identify student goals and ensure that students remain on a strong academic course. Profound knowledge of college resources. Remarkable experience working in a university setting In-depth knowledge of the college academic majors and requirements Familiar with the various college support services Experience working directly with a culturally and ethnically diverse student populations Sound knowledge of barriers faced by low income and first generation college students Ability to learn and retain a wide range of college knowledge and information Proficient with Microsoft Office Suite Strong problem solving and time management skills Excellent interpersonal skills with ability to work effectively both individually and as a member of a team Ability to manage multiple tasks and successfully meet deadlines Ability to interact with student and co-worker effectively Ability to work with admissions and registration personnel

Skills
  • Administrative assistance
  • Information management
  • Self-motivated
  • Positive and encouraging
  • Fast learner

 Remarkable experience working in a university setting
 In-depth knowledge of the college academic majors and requirements
 Familiar with the various college support services
 Experience working directly with a culturally and ethnically diverse student populations Sound knowledge of barriers faced by low income and first generation college students
 Ability to learn and retain a wide range of college knowledge and information
 Proficient with Microsoft Office Suite

Work History
09/2016 to Present
Program Assistant Forsyth Cambridge, MA,
  • Generally responsible for proving support mentorship to incoming transfer students entering the University of Massachusetts from local community colleges Works to integrate new transfer students into the UMass community Provides academic support, mentorship and guidance to incoming transfer students Participates in transfer student orientation Provides direct advising to incoming students Engages transfer students to campus events Supports students through any transitional challenges they encountered.
  • Works collaboratively with academic advisors and department faculty.
  • Establishes and maintains positive relationships with students, advisors, administrators, and other university stakeholders.
  • Maintains electronic student advising files and records Produces and analyzed student reports Reviews student records to inform advising for academic progress, course recommendations and resource referrals Organizes special events and information sessions for students.
  • Organizes scholarship workshops in conjunction with the Assistant Director, Development & Stewardship Works closely with faculty and staff to resolve student/faculty issues and concerns regarding area of study programs and special population needs.
  • Facilitates student use of various campus support services and resources Provides supportive and appropriate advising for students struggling academically and suggest college success strategies to retain students in academic difficulty Conducted residential hall check-ins Clarifies values and goals for students and explained educational options and admission procedures.
  • Offers the academic and personal support to guide students through the course selection process.
  • Analyzes and evaluated the students' educational progress by performing academic progress audits.
  • Develops and maintained the student files, databases and records, prepared activity reports and analysis Reviews, prepares, and maintains student records Maintains constant communication with assigned mentees Meets with students on a one-on-one.
01/2016 to 01/2016
Academic Advisor Diamond Ranch Academy Cedar City, UT,
  • Provided pre-college advising and student mentoring in STEM.
  • Worked with students from underrepresented groups Provided advice to the students about course requirements, course selection and academic policies Maintained student records and monitored academic progress and performance of students Planned, developed and implemented the advising, outreach and retention initiatives.
  • Developing strategies and realistic course plans to increase retention Participated in all orientation, advising and registration periods Provided STEM enrichment activities, career exploration and college outings and visits Conduct one-on-one advising sessions with each student to explore career goals, explain program requirements and provide a detailed course plan based on the student's strengths and career aspiration.
  • Worked in collaboration with career counselors Recommended direction and career opportunities based on student interests Provided students with various college resources in STEM Worked closely with the Holyoke Community College admissions office Held group advising sessions to prepare students for college transition Establish and maintain effective relationships across the Holyoke Community College campus Updated student online records.
Skills
academic, Conflict Resolution, databases, direction, special events, Director, mentoring, office, Works, policies, progress, workshops
Education
Expected in to to
Ph.D: Education
University of Massachusetts - Amherst, MA
GPA:
Education
Expected in to to
Graduate Certificate in Conflict Resolution:
University of Massachusetts - Boston,
GPA:
Expected in to to
Graduate Certificate: Public Policy
University of Massachusetts - Boston,
GPA:
Public Policy
Expected in to to
Master of Arts: Foreign Language and Instructional Technology
Southern Illinois University - Carbondale, Il
GPA:
Foreign Language and Instructional Technology
Expected in to to
Bachelor's Degree: French
Southern Illinois University - Carbondale, Il
GPA:
French 2

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Resume Overview

School Attended

  • University of Massachusetts
  • University of Massachusetts
  • University of Massachusetts
  • Southern Illinois University
  • Southern Illinois University

Job Titles Held:

  • Program Assistant
  • Academic Advisor

Degrees

  • Ph.D
  • Graduate Certificate in Conflict Resolution
  • Graduate Certificate
  • Master of Arts
  • Bachelor's Degree

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