program assistant resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Self-motivated Office Clerk with proven track record of managing administrative operations in [Industry] sector. Prioritize tasks, compile data for reports and perform [Task] with minimal oversight in busy settings. Proficient with [Software].
Skills
Sensitive material handling
Experience with making travel arrangements through the tribal system & closing out.
Employee training and development with how the tribe operates
Check processing
Billing and invoicing
Experience with requisitioning & checking Reports on Sage Intacct System
Experience with Timekeeping on Work Force Go
English Usage, spelling, grammar, and punctuation, with strong oral and written communicate skills.
Basic computer knowledge (Excel, word & outlook)
Clerical skills
Education and Training
New Town High School New Town, NDExpected in 12/2018 ā āHigh School Diploma: - GPA:
New Town High SchoolNew Town, NDExpected in 12/2017 ā ā: - GPA:
New Town High School New Town, NDExpected in 2017 ā āHigh School Diploma: - GPA:
Experience
Harris County Dept Of Education - Program Assistant Houston, TX, 10/2018 - Current
Set up and maintained physical and electronic filing systems.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
Created agendas, took minutes and prepared [Type] documents for meetings.
Tracked expenses and documented records using [Software].
Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
Guided administrative and professional staff through computer and software problems.
Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
Managed travel arrangements, agendas and accommodations coordination for [Type] personnel.
Assisted with administrative tasks, including filing, answering phones and [Task].
Kept reception area clean and organized to offer positive first impression to every visitor.
Obtained scanned records and uploaded to database.
Assisted with payroll preparation and entered data into cumulative payroll document.
Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Wyndham Hotels & Resorts Inc. - Hotel Supervisor Bohemia, NY, 04/2018 - 10/2018
Managed all front desk operations for busy high-volume hotel.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Secured guest valuables in main safe or individual boxes.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to [Job Title] on [Timeframe] basis.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Provided property details to patrons, including dining areas, pool, spa and fitness center.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Managed customer complaints and rectified issues to complete satisfaction.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Cultivated professional relationships with guests through active response, dedicated assistance and [Skill], improving customer retention by [Number]%.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Personally addressed and welcomed [Number] guests to business per day, improving overall customer service and engagement.
Monitored reservations to track incoming parties and special events.
Provided key administrative support to [Number] coworkers, taking on tasks like [Task] and [Task] during peak times.
Arranged special accommodations for guests to maintain optimal satisfaction
Set and optimized employee schedules to secure proper coverage for all shifts.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
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