program assistant resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Accomplished professional, resourceful leader, scholar, and advocate. Prepared and dedicated to commandeering challenging tasks to assist the client, its stakeholders, and their customers by spearheading projects towards success.

James Madison University Harrisonburg, Virginia, Expected in 05/2019 Bachelor of Arts : Psychology - GPA :

Minors: Sociology, Women’s, Gender, and Sexuality Studies

  • Cum Laude Graduate
  • Member of Psi Chi, the International Psychology Honor Society
  • Dean’s List Fall 2017 | President’s List Spring 2018, Fall 2018, Spring 2019
Palomar Health - Program Assistant
Temecula, CA, 08/2021 - Current
  • Coordinator and liaison for multiple international awards within APS.
  • Handles logistics of nominations and selection of judge panels for all 9 award, grant, and honor programs at APS.
  • Management of APS’ membership database via Impexium, program materials via OpenWater, and official website editing via WordPress.
  • Creation of SOP’s for all above listed tasks including various other applications/websites managed on a daily/weekly basis.
  • Acts as a liaison for committees, Board of Directors, and other relevant stakeholders.
  • Assists in the brainstorming, creation, and delegation of annual conventions attended by over 2,000 members including coordinating with outside vendors to create glass awards for recipients, panelists, and keynote speakers.
  • Tasked with invoicing of several types of payment requests and reimbursement at APS.
  • Assists in enacting an inaugural strategic plan to retain and build membership.
Crete Carrier Corporation - Shift Lead
Mankato, MN, 10/2019 - 04/2021
  • Operated POS (Point of Sale) systems efficiently and trained new team members and associates.
  • Delivered Operational Excellence in merchandise sales and store operations.
  • Led the creation and implementation of strategies to achieve store shrink goals.
  • Adjusted and implemented plans, directions, and schedules and acted with a sense of urgency to meet the changing priorities, store needs, and demands of the business.
  • Managed the ongoing development of the store team, including identifying and resolving performance issues and policy violations.
  • Honed on skills such as money management, inventory, conflict resolution and de-escalation, and food management including waste and safety protocols.
Iconma, L.L.C. - Civic Engagement Intern
Burlington, IA, 09/2020 - 11/2020
  • Involvement in various civic engagement tactics, community outreach, and personal projects.
  • Served as an educational resource on topics regarding the election and voting processes via phone calls, text messages, and written blog pieces.
  • Provided participants with the tools to conduct political education campaigns with a variety of AAPI communities – including immigrant communities, low-income and working-class residents, and multilingual or low-English speakers.
  • Positively contributed to the efforts of community groups working towards a fair democracy to increase accurate representation of AAPI Virginians and their issues.
  • Proficient with platforms such as WordPress, ThruTalk, and ThruText.
The Biome School - Writer
Saint Louis, MO, 01/2019 - 05/2019
  • Interacted professionally with marketing departments and freelance writers to produce thoughtful and engaging stories for JMU publications.
  • Proofread, fact-checked, and edited editorial and marketing materials.
  • Contributed ideas and perspectives to department discussions.
Mdu Resources Group, Inc. - Teaching Assistant
Little Falls, MN, 01/2018 - 05/2019
  • Created and graded rubrics, assignments, essays, and examinations for classes of 35-102 people.
  • Led and acted as a resource to students who needed clarification or assistance via a monitored inbox for questions and assistance.
  • Directed classroom discussions on various topics to facilitate civil discourse and understanding.
  • Enabled collaborative teamwork with a variety of worker levels.
  • Facilitated weekly scrum meetings for semester milestones, discussed goals and concepts with stakeholders, teachers, and other professors.
University Program Board - Committee Member
City, STATE, 09/2017 - 05/2019
  • Led meetings of 15+ people and facilitated open civil discourse, event planning, and future committee goals for the student government body.
  • Assisted in planning and hosting large-scale, innovative events of 100+ people four times a week.
  • Utilized social media and other creative means as a platform for event marketing, advertising, and other physical media (posters, pamphlets, banners) to market JMU events.
WXJM Radio - Talk Show Host
City, STATE, 08/2017 - 05/2019
  • Researched and delivered material pertaining to the representation, experiences, and political issues of social minorities including, but not limited to, the LGBTQ+ community and communities of color.
  • Utilized a radio platform for announcements and event marketing.
  • Knowledgeable about and abided by FCC guidelines for conveying ideas on the open transmitted network.
JMU Madison Equality - Vice President
City, STATE, 02/2017 - 05/2019
  • Planned, organized, and hosted small-scale events, meetings, and conference attendances especially focused on the education of and benefit for the LGBTQ+ community of 50 people or less.
  • Collaborated with other diversity organizations to create joint events focused on highlighting intersections in the LGBTQ+ community
  • Acted as a leader on an executive board and team of people.
  • Kept communication between and relayed information to the organization’s general body via in person announcements, email, and social media marketing, proficiency in computer programs such as Microsoft Office and Google Apps.
  • Participated on panels to educate and spread advocacy.

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Resume Overview

School Attended

  • James Madison University

Job Titles Held:

  • Program Assistant
  • Shift Lead
  • Civic Engagement Intern
  • Writer
  • Teaching Assistant
  • Committee Member
  • Talk Show Host
  • Vice President


  • Bachelor of Arts

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