Attentive Assistant brings experience working as support staff for PCAP Program . Focused on building excellent rapport with others, providing inventory support and working on multiple projects simultaneously. Assists team of office professionals with administrative and organizational needs.
Hardworking Program Assistant bringing years of experience in administrative and service-oriented positions. Willing to work hard and take on any role to learn and develop acquired skills while making positive contribution to program needs.
Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Information coordination
Logistics support
Education and Training
East Valley High SchoolYakima, WAExpected in 06/1988 ā āHigh School Diploma: - GPA:
Experience
Data Robot - Program Assistant Phoenix, AZ, 10/2016 - 08/2021
Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
Oversaw program records, organized files and retrieved materials.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Helped PCAP supervisor plan and coordinated functional activities to complete efficient program work.
Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
Created agendas, meeting notes and other documents to enhance collaborative process.
Fostered relationships to define programming needs and strengthen organizational standing.
Directed, coordinated and administered Program information
Uncovered issues to determine solutions and assist program participants.
Oversaw PCAP office and other day-to-day activities.
Scheduled appointments and meetings with current and prospective program participants and supervisor.
Analyzed program effectiveness to modify, adapt and optimize workflows.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Maintained scheduling and optimal quality standards to keep audiences informed or entertained.
Guided administrative and professional staff through computer and software problems.
Evaluated and enhanced all program operations.
Conducted research using various media sources to obtain relevant data for staff requirements.
Kept tracking system of current and past clients information for program.
Drafted documentation to maintain nonprofit status.
East Carolina University - Lead for Dropin Childcar Greenville, NC, 10/2008 - 10/2016
Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Organized and planned age-appropriate reading, crafts and music lessons.
Balanced schedules to promote optimal rest, play and educational periods.
Discussed developments, behavior and concerns with parents or guardians.
Tidied up, washed hands and assisted children in bathroom.
Recorded behavior, food and medication dispensing information.
Kept children safe and secure at all times.
Maintained organized and clean classroom and play areas.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Read stories to children, facilitated discussions and tied books into learning opportunities.
Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Implemented and oversaw activities centered on promoting learning and imaginative play.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Provided nurturing and appropriate environment for children ranging in age from age 3 months to 12 years.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Led developmentally appropriate activities for developmentally delayed children.
Rochester General Health System - Child Advocate Akron, NY, 05/2012 - 05/2016
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Observed safety protocols to minimize accidents and spread of disease.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Answered questions and responded to inquiries to deliver high level of service to patients.
Collaborated with social workers to support patients.
Educated patients on various resources, services and programs to maximize care.
Maintained thorough and accurate records outlining program operations and participant progress.
Recommended improved life choices to enhance client outcomes.
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Evaluated patient behavior and reported changes to clinical team.
Partnered with interdisciplinary teams to implement care plans.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Busybear Childcare Center - Assistant Teacher City, STATE, 11/1999 - 10/2008
Maintained safe, educational environment for students during learning and free play time.
Communicated regularly with parents, teachers and administrators about students' progress and needs.
Led instruction for small groups of children.
Assembled instructional materials for children's projects and play-time.
Promoted calm, disciplined classroom setting for successful learning.
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Created colorful, attractive displays for bulletin boards and hallways.
Implemented lesson plans for students with varying learning styles.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Assisted teachers with lesson preparation and curriculum implementation.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Wiped down desks and gave students hand sanitizer to avoid germ spread.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
Assisted in development screenings to measure students' motor, language, and emotional skills.
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